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Glossar Begriffe
Glossar der Begriffe des Personalmanagements und der Sozialleistungen für Arbeitnehmer
Inhaltsübersicht

Employee Performance Evaluation

Employee performance evaluation is a key function of human resource management. It is important to note that for the evaluation to be effective, it should be fair, transparent, and consistent, with clear communication between the evaluator and the employee. This helps in maintaining a positive work environment and fostering professional growth.

What is an employee performance evaluation?

An employee performance evaluation is a systematic process where an organization assesses an employee’s work performance over a specific period. It involves setting clear performance expectations, monitoring progress, providing feedback, and identifying areas for improvement and professional development.

What is the purpose of employee performance evaluations?

The purpose of evaluations is to align individual performance with business goals while encouraging growth and accountability. It also improves communication and future planning.

  • Clarifies job expectations and standards
  • Identifies high performers and underperformers
  • Helps in succession planning and development strategies
  • Offers documentation for HR records and legal compliance

Why is employee performance evaluation important?

Performance evaluations provide insight into employee contributions and help managers make informed decisions. Without evaluations, businesses risk misalignment and low engagement.

  • Encourages continuous improvement and growth
  • Supports fair decisions in pay, promotion, or restructuring
  • Boosts employee morale through recognition
  • Helps retain top talent by showing appreciation

When should employee performance evaluations be conducted?

Evaluations should be done at set intervals to maintain consistency and timely feedback. Timing depends on the company’s policy, role type, and performance issues.

  • Annually or biannually for most roles
  • At the end of a probation period
  • Before promotions or pay raises
  • After major projects or performance concerns

Who conducts employee performance evaluations?

Managers, supervisors, or team leads typically carry out performance evaluations. HR may support by offering tools, checklists, and compliance oversight.

  • Direct managers familiar with the employee’s role
  • HR teams for alignment and process consistency
  • Peer evaluators in 360-degree feedback models
  • Self-evaluations to encourage personal reflection

Where do employee performance evaluation examples come from?

Examples can be found in company templates, HR resources, or online tools. These examples help guide the language and structure of effective evaluations.

  • Company-provided evaluation forms
  • HR training platforms and toolkits
  • Industry-specific performance review samples
  • Leadership courses or development workshops

What to say on employee performance evaluation?

Use specific, constructive, and balanced language. Highlight strengths while addressing areas that need improvement without being overly negative.

  • “Consistently meets deadlines and project goals”
  • “Demonstrates leadership and team support”
  • “Needs improvement in communication and task prioritization”
  • “Shows creativity but must improve consistency”
  • “Excels in meeting KPIs and client satisfaction metrics”

What are key performance indicators in employee evaluation?

KPIs are measurable goals used to evaluate job performance. They should align with role-specific responsibilities and company objectives.

  • Sales numbers, revenue impact, or customer satisfaction
  • Project completion rate or task accuracy
  • Attendance and punctuality
  • Efficiency in meeting deadlines
  • Quality and consistency of work output

Umfragen zum Puls der Mitarbeiter:

Es handelt sich um kurze Umfragen, die häufig verschickt werden können, um schnell zu erfahren, was Ihre Mitarbeiter über ein Thema denken. Die Umfrage umfasst weniger Fragen (nicht mehr als 10), um die Informationen schnell zu erhalten. Sie können in regelmäßigen Abständen durchgeführt werden (monatlich/wöchentlich/vierteljährlich).

Treffen unter vier Augen:

Regelmäßige, einstündige Treffen für ein informelles Gespräch mit jedem Teammitglied sind eine hervorragende Möglichkeit, ein echtes Gefühl dafür zu bekommen, was mit ihnen passiert. Da es sich um ein sicheres und privates Gespräch handelt, können Sie so mehr Details über ein Problem erfahren.

eNPS:

Der eNPS (Employee Net Promoter Score) ist eine der einfachsten, aber effektivsten Methoden, um die Meinung Ihrer Mitarbeiter über Ihr Unternehmen zu ermitteln. Er enthält eine interessante Frage, die die Loyalität misst. Ein Beispiel für eNPS-Fragen sind: Wie wahrscheinlich ist es, dass Sie unser Unternehmen weiter empfehlen? Die Mitarbeiter beantworten die eNPS-Umfrage auf einer Skala von 1 bis 10, wobei 10 bedeutet, dass sie das Unternehmen mit hoher Wahrscheinlichkeit weiterempfehlen würden, und 1 bedeutet, dass sie es mit hoher Wahrscheinlichkeit nicht weiterempfehlen würden.

Anhand der Antworten können die Arbeitnehmer in drei verschiedene Kategorien eingeteilt werden:

  • Projektträger
    Mitarbeiter, die positiv geantwortet oder zugestimmt haben.
  • Kritiker
    Mitarbeiter, die sich negativ geäußert haben oder nicht einverstanden waren.
  • Passive
    Mitarbeiter, die sich bei ihren Antworten neutral verhalten haben.

What are the best practices for employee performance evaluation?

Best practices ensure evaluations are effective, fair, and motivating. Reviews should promote trust and development rather than fear or formality.

  • Be clear, specific, and evidence-driven
  • Use predefined evaluation criteria and goals
  • Provide both positive and improvement-focused feedback
  • Allow employees to self-reflect and respond
  • Focus on future development and SMART goals

What are some examples of employee performance evaluation phrases?

Phrases help frame feedback in a clear and professional tone. Use a mix of positive, constructive, and improvement-focused examples.

  • “Takes initiative and completes tasks independently”
  • “Needs to develop better conflict resolution skills”
  • “Works well under pressure and adapts quickly”
  • “Should seek more clarity before executing tasks”
  • “Supports team members and fosters collaboration”

What is included in an employee performance evaluation checklist?

A checklist ensures nothing is overlooked and that evaluations remain consistent across departments. It helps structure the review process.

  • Review of past goals and KPIs
  • Assessment of core competencies and behaviors
  • Feedback from peers or previous reviews
  • Future goals and career development plans
  • Employee comments and acknowledgments

What are the benefits of employee performance evaluation?

Regular evaluations benefit both the individual and the organization by encouraging growth and aligning goals.

  • Builds transparency and accountability
  • Encourages skill development and training needs
  • Identifies leadership potential and promotion opportunities
  • Improves communication and manager-employee relationships
  • Helps set and track measurable goals

What are some negative employee performance evaluation phrases?

These phrases should be constructive and solution-focused. Avoid harsh language and instead guide improvement with clarity.

  • “Needs improvement in meeting deadlines consistently”
  • “Struggles with prioritizing workload effectively”
  • “Lacks attention to detail in final submissions”
  • “Reluctant to accept feedback or collaborate with peers”
  • “Shows limited initiative in handling new tasks”

How to complete an employee performance evaluation?

Completing the evaluation requires input gathering, analysis, and thoughtful communication. It’s a collaborative, two-way process.

  • Collect performance data and supporting documents
  • Fill out standardized review forms or templates
  • Write clear comments for each performance category
  • Meet with the employee for discussion and feedback
  • Finalize the evaluation and share a copy with HR

How to perform employee evaluation?

Evaluating performance requires structured preparation, honest feedback, and consistent criteria. It’s important to remain objective and supportive throughout the process.

  • Review job descriptions and KPIs
  • Gather input from peers, self-assessments, and prior evaluations
  • Provide evidence-based feedback
  • Focus on outcomes, behaviors, and improvement areas
  • Schedule follow-ups to measure progress
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