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Forecast Accuracy

Forecast accuracy is critical to forecasting and decision-making in various industries like entrepreneurs, economics, supply chain management, and finance.

Accurate forecasts allow organizations to make firm decisions and use allocated resources wisely.

What is forecast accuracy?

Forecast accuracy measures how effectively a forecasting model predicts future values compared to the actual observed values. It is a critical evaluation metric used to evaluate the reliability and validity of forecasts.  

The aligned goal of forecast accuracy is to minimize the discrepancy between forecasted values and the actual outcomes.

What are the common mistakes of forecasting?

The common mistakes in forecasting are as follows:

  • Underestimate uncertainty
  • Lack of expert input
  • Misinterpretation of historical data
  • Neglecting external factors
  • Insufficient data
  • Overfitting
  • Groupthink

What are the formulas used to calculate forecast accuracy?

The formulas are as follows:

  • Mean Absolute Error (MAE): MAE = (1 / n) x Σ|Actual - Forecast|
  • Mean Squared Error (MSE): MSE = (1 / n) x Σ(Actual - Forecast)^2
  • Root Mean Squared Error (RMSE): RMSE = √[(1 / n) x Σ(Actual - Forecast)^2]
  • Mean Absolute Percentage Error (MAPE): MAPE = (100 / n) x Σ[|(Actual - Forecast) / Actual|]
  • Symmetric Mean Absolute Percentage Error (sMAPE): sMAPE = (100 / n) x Σ[|Actual - Forecast| / (|Actual| + |Forecast|)]

What are the best practices in forecast accuracy?

The best practices in forecast accuracy involve a combination of strategic planning, data-driven decision-making, and continuous refinement. These include:

  • Using historical data and trends to inform future projections.
  • Segmenting data by product lines, customer segments, or regions to pinpoint variances.
  • Collaborating across departments to gather insights from sales, marketing, and finance.
  • Monitoring performance regularly and adjusting forecasts based on market changes.
  • Leveraging technology like CRM systems and AI-driven tools to automate and improve forecasting accuracy.

Implementing these practices helps organizations improve forecast accuracy and make better-informed business decisions.

What is the best way to measure forecast accuracy?

The best way to measure forecast accuracy is by using established statistical methods that compare predicted outcomes with actual results. Key techniques include:

  • Mean Absolute Percentage Error (MAPE): Calculates the average absolute error as a percentage of actual values.
  • Forecast Bias: Assesses whether forecasts consistently overestimate or underestimate results.
  • Tracking Signal: Monitors forecast accuracy over time to detect persistent errors.

Choosing the best way to measure forecast accuracy depends on your business goals, data quality, and the complexity of your sales cycles. Regularly evaluating these metrics is essential to improve sales forecast accuracy.

Why is forecast accuracy important?

Forecast accuracy is crucial for driving business success.  

  • It supports better decision-making by providing reliable insights into future trends.  
  • Accurate forecasts improve planning and budgeting, enabling organizations to set realistic financial goals.  
  • In supply chains, they help optimize inventory and operations, ensuring timely customer fulfillment.
  • It also aids in risk management by identifying potential disruptions early, allowing for proactive strategies.  
  • Businesses can boost customer satisfaction by meeting demand consistently, leading to stronger loyalty.  
  • Additionally, accurate forecasting offers a competitive edge, sharpens model performance assessment, and strengthens financial outcomes through informed revenue planning and cost control.

Umfragen zum Puls der Mitarbeiter:

Es handelt sich um kurze Umfragen, die häufig verschickt werden können, um schnell zu erfahren, was Ihre Mitarbeiter über ein Thema denken. Die Umfrage umfasst weniger Fragen (nicht mehr als 10), um die Informationen schnell zu erhalten. Sie können in regelmäßigen Abständen durchgeführt werden (monatlich/wöchentlich/vierteljährlich).

Treffen unter vier Augen:

Regelmäßige, einstündige Treffen für ein informelles Gespräch mit jedem Teammitglied sind eine hervorragende Möglichkeit, ein echtes Gefühl dafür zu bekommen, was mit ihnen passiert. Da es sich um ein sicheres und privates Gespräch handelt, können Sie so mehr Details über ein Problem erfahren.

eNPS:

Der eNPS (Employee Net Promoter Score) ist eine der einfachsten, aber effektivsten Methoden, um die Meinung Ihrer Mitarbeiter über Ihr Unternehmen zu ermitteln. Er enthält eine interessante Frage, die die Loyalität misst. Ein Beispiel für eNPS-Fragen sind: Wie wahrscheinlich ist es, dass Sie unser Unternehmen weiter empfehlen? Die Mitarbeiter beantworten die eNPS-Umfrage auf einer Skala von 1 bis 10, wobei 10 bedeutet, dass sie das Unternehmen mit hoher Wahrscheinlichkeit weiterempfehlen würden, und 1 bedeutet, dass sie es mit hoher Wahrscheinlichkeit nicht weiterempfehlen würden.

Anhand der Antworten können die Arbeitnehmer in drei verschiedene Kategorien eingeteilt werden:

  • Projektträger
    Mitarbeiter, die positiv geantwortet oder zugestimmt haben.
  • Kritiker
    Mitarbeiter, die sich negativ geäußert haben oder nicht einverstanden waren.
  • Passive
    Mitarbeiter, die sich bei ihren Antworten neutral verhalten haben.

How to calculate forecast accuracy?

To calculate forecast accuracy, there are the following steps:‍

Gather data: Gather the actual values are the corresponding forecasted values for the observations that need to be evaluated. This ensures a sufficient number of data points for a meaningful evaluation.

Calculate forecast errors: For every observation, calculate of error forecast by subtracting the forecasted value from the actual value. The forecast error represents the difference between the forecasted and the actually occurred.

Choose forecast accuracy metric: Decide on the forecast accuracy metric based on the nature of your data and the specific goals of the analysis. Forecast metrics include:

  • Mean absolute error (MAE)
  • Mean squared error (MSE)
  • Root mean squared error (RMSE)
  • Mean absolute percentage error (MAPE)
  • Symmetric mean fundamental percentage error (SMAPE)

Calculate forecast accuracy metric: Use the formula corresponding to the close accurate metric to calculate the forecast accuracy.

How can we improve forecast accuracy?

Improving forecast accuracy requires a systematic approach that includes refining forecasting techniques, utilizing efficient data, and incorporating expert judgment. Some strategies to improve forecast accuracy are:‍

  • Use multiple data sources: Incorporate diverse data sources to get a comprehensive view of the features influencing the forecast. Combining internal data, external data, and opinions can lead to more accurate forecasts.
  • Choose appropriate forecast method: Choose suitable forecasting techniques based on data characteristics, patterns, and the specific nature of the problems.
  • Consider external factors: Consider external factors like economic indicators, changes, and market trends that can influence the forecasted outcomes.
  • Ensemble forecasting: Consider using ensemble prediction, which combines multiple forecasting models to take advantage of their strengths and lower model biases.
  • Quick data collection: Allows access to relevant, accurate, and high-quality data that covers a large historical period; data errors and inconsistencies can follow inaccurate forecasts.
  • Expert judgment: Combine data forecasting with the insights of domain experts. The expert review allows for identifying qualitative features and potential events that may not be captured.
  • Regular scenario analysis: Consider scenario analysis to explore various potential futures and potential impacts on the forecast.
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