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Glossar Begriffe
Glossar der Begriffe des Personalmanagements und der Sozialleistungen für Arbeitnehmer
Inhaltsübersicht

Sales Qualified Lead (SQL)

A sales-qualified lead (SQL) is a prospective or potential customer who has been determined to have a higher possibility of becoming a paying customer than the other leads in the sales funnel.

The central perspective to categorize SQLs is to prioritize and pay attention to sales efforts on prospective customers having a higher probability of turning in a paying customer. Sales teams foster to work closely with the marketing team to build the criteria for identifying sales-qualified leads (SQL). 

What is a sales qualified lead?

A sales-qualified lead (SQL) is a potential customer who has passed the sales funnel and is deemed the potential customer. An SQL has displayed intent to buy products or services and has met specific requirements that determined them as a good fit. 

The criteria for selecting an SQL may vary depending on the organization and its sales strategies. Some aspects considered include market engagement, budget availability, and authority to make purchasing decisions.

What are B2B sales qualified leads?

B2B sales qualified leads are potential business customers who have been vetted by the sales team and deemed ready for direct sales engagement.  

These leads typically exhibit buying intent, fit the company’s ideal customer profile, and have shown interest through behaviors like requesting demos, downloading resources, or engaging with sales content.  

Unlike marketing qualified leads, B2B sales qualified leads are closer to making a purchase decision and are actively in the consideration or decision stages of the sales funnel.

What is the difference between marketing qualified lead and sales qualified information?

The key difference between a qualified marketing lead (MQL) and a qualified sales lead (SQL) is that MQL is the leads that show potential interest but require nurturing by the marketing team as they may not be immediately ready to buy the product. While SQL leads that have been qualified by the sales team and are ready and more likely to convert into paying customers.

What does cost per sales qualified lead means?

Cost per sales qualified lead (CPSQL) is a metric used to measure the cost-effectiveness of marketing and sales efforts in forming qualified leads that are set for sales engagement.

The basic formula to calculate cost per sales qualified lead is:

Cost per sales qualified lead = Total marketing and sales expenses / Number of sales qualified leads.

Are sales qualified leads and warm leads the same?

Sales qualified leads and warm leads are related but not identical.

Differences between the two:

  • Warm leads show interest (e.g., download a whitepaper) but haven’t been fully evaluated
  • Sales qualified leads are warm leads that meet specific qualification criteria
  • Not every warm lead is sales-ready; sales qualified leads are ready for direct conversations

In summary, all sales qualified leads are warm, but not all warm leads are qualified.

How to use intent data to identify sales-qualified leads?

Intent data helps spot which leads are actively researching your product category or related solutions.

How to use intent data effectively:

  • Track third-party behavior like content downloads or competitor searches
  • Monitor first-party data from your website, email campaigns, and CRM
  • Use lead scoring models that factor in intent signals
  • Prioritize outreach to those showing high levels of research activity

When applied correctly, intent data sharpens your ability to identify sales qualified leads early in the buyer’s journey.

Umfragen zum Puls der Mitarbeiter:

Es handelt sich um kurze Umfragen, die häufig verschickt werden können, um schnell zu erfahren, was Ihre Mitarbeiter über ein Thema denken. Die Umfrage umfasst weniger Fragen (nicht mehr als 10), um die Informationen schnell zu erhalten. Sie können in regelmäßigen Abständen durchgeführt werden (monatlich/wöchentlich/vierteljährlich).

Treffen unter vier Augen:

Regelmäßige, einstündige Treffen für ein informelles Gespräch mit jedem Teammitglied sind eine hervorragende Möglichkeit, ein echtes Gefühl dafür zu bekommen, was mit ihnen passiert. Da es sich um ein sicheres und privates Gespräch handelt, können Sie so mehr Details über ein Problem erfahren.

eNPS:

Der eNPS (Employee Net Promoter Score) ist eine der einfachsten, aber effektivsten Methoden, um die Meinung Ihrer Mitarbeiter über Ihr Unternehmen zu ermitteln. Er enthält eine interessante Frage, die die Loyalität misst. Ein Beispiel für eNPS-Fragen sind: Wie wahrscheinlich ist es, dass Sie unser Unternehmen weiter empfehlen? Die Mitarbeiter beantworten die eNPS-Umfrage auf einer Skala von 1 bis 10, wobei 10 bedeutet, dass sie das Unternehmen mit hoher Wahrscheinlichkeit weiterempfehlen würden, und 1 bedeutet, dass sie es mit hoher Wahrscheinlichkeit nicht weiterempfehlen würden.

Anhand der Antworten können die Arbeitnehmer in drei verschiedene Kategorien eingeteilt werden:

  • Projektträger
    Mitarbeiter, die positiv geantwortet oder zugestimmt haben.
  • Kritiker
    Mitarbeiter, die sich negativ geäußert haben oder nicht einverstanden waren.
  • Passive
    Mitarbeiter, die sich bei ihren Antworten neutral verhalten haben.

How to generate qualified sales leads?

Generating qualified sales leads starts with reaching the right people and guiding them through a value-driven journey.

Strategies to generate qualified sales leads:

  • Build a strong SEO content strategy targeting buyer intent keywords
  • Use LinkedIn and other social platforms for outbound prospecting
  • Launch webinars, case studies, and gated content to capture leads
  • Tap into referrals, partnerships, and influencer marketing
  • Segment and personalize outreach for better engagement

By focusing on high-quality lead sources and effective nurturing, you can reliably grow your pool of qualified sales leads.

How to qualify a sales lead?

Some common steps to qualify a sales lead are:

  • Identify your target customer persona: Identify the characteristics and needs of your tagged customers.
  • Accumulate valuable data: Gather information to assess their potential fit, which includes role, challenges, goal, and decision-making authority.
  • Ask qualifying questions: Asking questions helps to understand the potential customer's needs, pain points, and preferences, which determines if the products and services provided by the organization align with the customer's requirements.
  • Evaluate engagement level: Evaluate engagement level with the marketing assessment tools, checking email interaction or social media.
  • Evaluate financial resources and decision-making power: Forecasting the lead's budget and decision-making authority. These insights can be gained through conversations about their budget and decision-making process.
  • Assign a score and establish priority: Assigning scores to the leads based on how well the customer profile qualifies and aligns with the organization.
  • Sustain a nurturing and qualifying process: Maintain a conversation with the potential leads who are not instantly ready to convert, and nurture them with relevant content that can help them to convert into paying customers.

How to increase sales-qualified leads?

Increasing sales qualified leads requires a strategic approach that largely helps in optimizing lead generation and qualification process. Some effective ways are as follows:

  • Identify your potential customer: Identifying the characteristics and behavior of the target customers helps attract and qualify the leads to become SQLs.
  • Optimize your website and landing pages timely: Make the websites and landing pages more informative and user-friendly, using calls to action to involve leads in conversations.
  • Implementing marketing automation: Automation allows people to stay at the top and nurtures the leads until they are ready for sales engagement or turn into paying customers.
  • Maximize the impact of customer referrals and positive feedback: This can be done by displaying customer testimonials and engaging with the customers, encouraging them to refer the business, or spreading word of mouth.
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