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Glossary Terms
Glossary of Human Resources Management and Employee Benefit Terms
Table of contents

Core Competencies

Core competencies are the unique capabilities and strengths that set a business apart from its competitors. These competencies encapsulate the collective knowledge, skills, and resources within an organization, enabling it to deliver value to customers and achieve sustainable growth.

What are core competencies?

Core competencies are the unique capabilities and strengths that set an individual, organization, or entity apart from others in the same field. They represent the collective knowledge, expertise, and resources that enable superior performance and competitive advantage.

What are core competencies in business?

Core competencies in business refer to the specific capabilities, skills, and resources that give a company a competitive edge in its industry. These could include technological expertise, efficient processes, strong customer relationships, or innovative product development.

What are the 3 basic competencies?

  • Technical competence: Skills and knowledge related to specific tasks or functions.
  • Interpersonal competence: Ability to effectively communicate, collaborate, and interact with others.
  • Conceptual competence: Capacity to think critically, analyze situations, and formulate strategic solutions.
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What are the 13 core competencies?

The specific 13 core competencies can vary depending on the context. However, some commonly recognized ones include:

  • Leadership
  • Communication
  • Teamwork
  • Problem-solving
  • Adaptability
  • Innovation
  • Strategic thinking
  • Time management
  • Decision-making
  • Customer focus
  • Technical proficiency
  • Project management
  • Interpersonal skills

What is a core competency example?

An example of a core competency could be Apple Inc.'s design excellence and innovation. This competency has been central to Apple's success, as evidenced by its iconic product designs and groundbreaking technology innovations, setting it apart from competitors in the technology industry.

Is core competence a skill?

Core competence is not merely a single skill but rather a combination of skills, knowledge, capabilities, and resources that contribute to a competitive advantage. It encompasses a broader range of attributes that enable superior performance and differentiation in a particular field or industry.

How to identify core competencies?

The Key characteristics of core competencies are:

  • Relevance: Core competencies should directly contribute to the organization's strategic objectives and value proposition.
  • Uniqueness: They should be distinctive and difficult for competitors to imitate or replicate.
  • Durability: Core competencies should endure over time and remain relevant despite changes in the external environment.

The methods for identifying core competencies

  • SWOT Analysis: Identifies strengths that can be leveraged as core competencies while also identifying weaknesses that need to be addressed.
  • Resource-based view (RBV) analysis: Focuses on internal resources and capabilities that can be developed into core competencies.
  • Competency mapping: Systematically identifies and evaluates the skills, knowledge, and abilities required for specific organizational roles.

How to manage and maintain core competencies?

  • Importance of continuous improvement: Continuous improvement is essential for maintaining the relevance and effectiveness of core competencies in a dynamic business environment.

  • Monitoring and evaluating core competencies: Regular monitoring and evaluation of core competencies enable organizations to identify strengths, weaknesses, and opportunities for improvement.

  • Strategies for protecting core competencies: Protecting core competencies requires proactive measures such as intellectual property rights, talent retention strategies, and strategic partnerships to maintain a competitive edge.

Employee pulse surveys:

These are short surveys that can be sent frequently to check what your employees think about an issue quickly. The survey comprises fewer questions (not more than 10) to get the information quickly. These can be administered at regular intervals (monthly/weekly/quarterly).

One-on-one meetings:

Having periodic, hour-long meetings for an informal chat with every team member is an excellent way to get a true sense of what’s happening with them. Since it is a safe and private conversation, it helps you get better details about an issue.

eNPS:

eNPS (employee Net Promoter score) is one of the simplest yet effective ways to assess your employee's opinion of your company. It includes one intriguing question that gauges loyalty. An example of eNPS questions include: How likely are you to recommend our company to others? Employees respond to the eNPS survey on a scale of 1-10, where 10 denotes they are ‘highly likely’ to recommend the company and 1 signifies they are ‘highly unlikely’ to recommend it.

Based on the responses, employees can be placed in three different categories:

  • Promoters
    Employees who have responded positively or agreed.
  • Detractors
    Employees who have reacted negatively or disagreed.
  • Passives
    Employees who have stayed neutral with their responses.
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