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Glossary Terms
Glossary of Human Resources Management and Employee Benefit Terms
Table of contents

Employer Discount Program

Employer discount programs are a popular perk that 23% of employees find appealing.

These programs provide exclusive discounts at over 1 million merchant locations across the US, helping employees save money on everyday purchases and fostering a sense of appreciation and loyalty.

What is an employer discount program?

Employer discount programs typically offer exclusive deals to full-time employees, though eligibility may extend to part-time staff, contractors, or even family members depending on company policy.

HR usually defines who qualifies and manages access to these perks.

Some programs also include corporate clients or partners, offering discounts on services like car rentals or gift cards as part of broader business relationships.

Enrollment is usually simple, often through an online portal or app, allowing users to quickly access available offers.

What are the benefits of an employer discount?

The benefits of an employer discount program are multifaceted, offering value to both employees and the organization:

  • Boosts employee satisfaction: Discounts on everyday expenses like travel, entertainment, and shopping make employees feel valued and appreciated.
  • Cost-effective for companies: Most discounts come from third-party vendors, allowing businesses to offer great perks without adding to payroll expenses.
  • Supports retention: Employees are more likely to stay when they benefit from meaningful savings and feel their well-being is prioritized.
  • Attracts top talent: A strong discount program can enhance your benefits package and help attract quality candidates in a competitive job market.
  • Strengthens client relationships: Extending discounts to corporate clients can improve service quality and build long-term business partnerships.

Who is eligible for the workplace discount program?

Eligibility for workplace discount programs varies depending on the organization and the specific program in place. Generally, eligibility includes:

  • Full-time employees: Most workplace discount programs are designed primarily for full-time employees, regardless of their role or seniority.
    They are often the primary beneficiaries as a form of employee benefit.
  • Part-time employees: Some companies extend these discounts to part-time employees, although the extent of the discount may vary compared to full-time employees.
  • Contract workers: In some cases, contract workers may be eligible for discounts, especially if their contract is long-term or they are integrated into the company culture.
  • Family members: Certain programs extend benefits to immediate family members of employees, such as spouses and children. This is more common in larger organizations that offer comprehensive benefits packages.
  • Retired employees: Retired employees or those who have worked with the company for a long time may also be eligible for continued discounts as a form of ongoing recognition.
  • Affiliated partners: Employees of partner companies or organizations that have a close business relationship with the main company may also be eligible for workplace discounts.

What types of discounts are typically offered through employer discount programs?

Employer discount programs often provide a wide variety of offers, including:

Retail Discounts

Employees can enjoy savings on everyday essentials like clothing, electronics, and groceries from popular retail brands.

  • Travel and hospitality deals: Programs often include offers on hotel bookings, flight tickets, and car rentals, ideal for both work travel and vacations.
  • Dining discounts: Employees may receive exclusive deals at partner restaurants or through food delivery services, helping them save on meals.
  • Health and wellness offers: Discounts on gym memberships, fitness apps, and wellness products promote healthy lifestyles while reducing personal expenses.
  • Entertainment perks: Access to discounted movie tickets, streaming subscriptions, and passes to events adds value to employees’ leisure time.
  • Gift cards and e-vouchers: Many programs offer gift cards with cashback or bonus value, allowing employees to stretch their purchasing power further.
  • Technology and software savings: Exclusive deals on phones, laptops, and productivity software support both personal and professional needs at a lower cost.

These discounts are usually pre-negotiated with vendors and made available exclusively to employees.

How much should employee discounts be?

The value of employee discounts can vary widely depending on the industry, company size, and the type of products or services offered.

However, some general guidelines include:

  • Retail sector: Discounts typically range from 10% to 30%, with luxury brands offering less and everyday goods sometimes offering more.
  • Hospitality and travel: Employees may get 20% to 50% off on rooms, flights, dining, or spa services often extended to family members.
  • Technology and electronics: Discounts vary from 15% to 50%, with software and services often discounted more than hardware.
  • Automotive: Vehicle discounts usually fall between 10% to 25%, often including savings on parts and maintenance.
  • Healthcare: Offers include 10% to 30% off on medical services, prescriptions, and wellness products.
  • Education and non-profits: Discounts are often in the form of free or reduced-cost access to courses, learning tools, or materials.
  • Internal policies: Discount size may depend on product margins, higher-margin products often come with deeper discounts.

How do I create an employer discount program?

Creating an employer discount program involves several key steps to ensure it meets the needs of your employees and aligns with your company's goals:

  • Understand employee preferences: Use surveys or focus groups to find out which discounts, such as gift cards, rentals, or entertainment, employees value most.
  • Partner with vendors: Collaborate with vendors or use platforms that offer ready-made discount partnerships to simplify the setup process.
  • Align with existing benefits: Integrate the discount program into your current perks to increase visibility and strengthen its perceived value.
  • Promote effectively: Share program details through newsletters, onboarding materials, and portals, clearly explaining the savings and how to access them.
  • Review and improve: Monitor usage, gather feedback, and update discounts regularly to ensure the program stays relevant and valuable.

Employee pulse surveys:

These are short surveys that can be sent frequently to check what your employees think about an issue quickly. The survey comprises fewer questions (not more than 10) to get the information quickly. These can be administered at regular intervals (monthly/weekly/quarterly).

One-on-one meetings:

Having periodic, hour-long meetings for an informal chat with every team member is an excellent way to get a true sense of what’s happening with them. Since it is a safe and private conversation, it helps you get better details about an issue.

eNPS:

eNPS (employee Net Promoter score) is one of the simplest yet effective ways to assess your employee's opinion of your company. It includes one intriguing question that gauges loyalty. An example of eNPS questions include: How likely are you to recommend our company to others? Employees respond to the eNPS survey on a scale of 1-10, where 10 denotes they are ‘highly likely’ to recommend the company and 1 signifies they are ‘highly unlikely’ to recommend it.

Based on the responses, employees can be placed in three different categories:

  • Promoters
    Employees who have responded positively or agreed.
  • Detractors
    Employees who have reacted negatively or disagreed.
  • Passives
    Employees who have stayed neutral with their responses.

Are employer discount programs taxable or considered a benefit?

Most employer discount programs are not considered taxable income when they offer general consumer discounts and are available on equal terms to a broad employee base.

However, exceptions apply:

  • Subsidized or deeply discounted services (e.g., employer-covered memberships) may be considered a fringe benefit and subject to tax under local laws.
  • Exclusive access to internal or partner products at significant discounts may also require evaluation for tax reporting.

Employers should consult local tax regulations or a legal advisor to ensure compliance.

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