Intranet Software
Intranet software is a private, internal communication and collaboration tool used by organizations to connect employees, share information, and streamline workflows.
Whether you're in HR, IT, or part of a growing team, company intranet software can centralize updates, improve engagement, and enhance productivity.
This glossary answers key questions to help you understand, evaluate, and implement the best intranet solution for your organization.
What is intranet software?
Intranet software is a digital platform that serves as a centralized internal network for employees within an organization. It provides a secure space where team members can access documents, news, tools, directories, and communication channels.
Unlike public websites, intranet systems are restricted to internal users and are often customized to reflect the company’s structure, branding, and workflow needs.
It is a modern solution to connect dispersed teams, improve collaboration, and simplify internal communication across departments.
Why do companies use intranet software?
Companies use intranet software to create a connected, informed, and productive workplace.
It helps unify teams and reduce operational friction across departments.
- Enhances internal communication with real-time updates and announcements
- Centralizes access to resources like documents, policies, and training material
- Encourages employee engagement with social features and feedback tools
- Reduces email overload and improves task visibility across teams
- Simplifies onboarding with easy access to organizational knowledge
- Ensures compliance through document version control and secure access
Who should use company intranet software?
Company intranet software is beneficial for businesses of all sizes. It’s particularly useful for HR teams, remote employees, department heads, and operations managers.
Employees use it to access daily tools and updates, HR teams use it to manage policies and communications, while leadership can use it to share strategic direction.
Small businesses benefit from the centralized structure it provides without needing a large IT setup.
When is the right time to implement employee intranet software?
The best time to implement employee intranet software is when internal communication becomes fragmented or inefficient. It’s also helpful during times of scaling, remote work expansion, or cultural change.
Adopting it early in your company’s growth can help prevent disorganized document sharing and inconsistent communication practices. When employee numbers grow, or hybrid models increase, an intranet becomes essential.
Where is intranet software hosted?
Modern intranet software can be hosted on-premise or in the cloud. Most companies now opt for cloud-based solutions due to ease of access, security updates, and scalability.
Cloud-based intranets are accessible from anywhere, making them ideal for remote teams. On-premise intranets offer more control but require IT infrastructure and maintenance.
How does HR intranet software help manage people operations?
HR intranet software helps streamline internal HR functions and improves employee experience.
It acts as a central hub for HR policies, forms, and communication.
- Provides easy access to employee handbooks, benefits info, and HR forms
- Offers self-service tools for leave requests, feedback, and performance reviews
- Facilitates internal hiring and employee announcements
- Promotes HR-led engagement programs like surveys and events
- Reduces manual tasks through automation and integrations with HR tools
- Ensures consistent communication around company policies and compliance
Sondaggi sul polso dei dipendenti:
Si tratta di brevi sondaggi che possono essere inviati frequentemente per verificare rapidamente cosa pensano i vostri dipendenti di un argomento. Il sondaggio comprende un numero ridotto di domande (non più di 10) per ottenere rapidamente le informazioni. Possono essere somministrati a intervalli regolari (mensili/settimanali/trimestrali).
Incontri individuali:
Organizzare riunioni periodiche di un'ora per una chiacchierata informale con ogni membro del team è un modo eccellente per farsi un'idea reale di ciò che sta accadendo. Poiché si tratta di una conversazione sicura e privata, aiuta a ottenere maggiori dettagli su un problema.
eNPS:
L'eNPS (employee Net Promoter score) è uno dei metodi più semplici ma efficaci per valutare l'opinione dei dipendenti sulla vostra azienda. Include una domanda intrigante che misura la fedeltà. Un esempio di domande eNPS è il seguente: Quanto è probabile che raccomandi la nostra azienda ad altri? I dipendenti rispondono al sondaggio eNPS su una scala da 1 a 10, dove 10 indica che è "altamente probabile" che raccomandino l'azienda e 1 indica che è "altamente improbabile" che la raccomandino.
In base alle risposte, i dipendenti possono essere classificati in tre diverse categorie:
- Promotori
Dipendenti che hanno risposto positivamente o sono d'accordo. - Detrattori
Dipendenti che hanno reagito negativamente o in disaccordo. - Passivi
I dipendenti che sono rimasti neutrali nelle loro risposte.
What are the different types of intranet software?
There are various types of intranet software depending on organizational needs, team sizes, and functionality.
- Communication-focused intranets: Emphasize news feeds, chats, and announcements
- Collaboration intranets: Provide project spaces, task tracking, and document co-editing
- HR intranet software: Designed to manage employee policies, engagement, and support
- Document management intranets: Centralize files with search and version control
- Social intranets: Focus on employee engagement through likes, comments, and gamification
- Custom-built intranets: Tailored solutions developed internally for unique workflows
What is the best intranet software for small businesses?
Small businesses need intranet tools that are simple, affordable, and easy to implement without heavy IT dependencies.
Top options include platforms like Empuls, Bitrix24, Zoho Connect, Happeo, and Simplrr, which offer user-friendly interfaces, mobile access, and essential features like document sharing, task management, and announcements. These tools often come with tiered pricing, making them accessible to growing teams.
Which is the best employee intranet software for engagement and productivity?
The best employee intranet software balances ease of use, collaboration tools, and customization.
Solutions like Microsoft SharePoint, Jostle, Blink, and Workvivo offer features such as personalized feeds, employee recognition, integrations with HR systems, and mobile apps—making them great for driving daily usage and engagement across hybrid teams.
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