Glossar Begriffe

Glossar der Begriffe des Personalmanagements und der Sozialleistungen für Arbeitnehmer

Inhaltsübersicht

Soziales Intranet

A social intranet is an internal website designed to help your employees better collaborate and share information. It's a place where employees can share ideas, post updates, ask questions and engage in conversations with colleagues.

Social intranets are the next step in collaboration for businesses. They offer a way for employees to connect deeper than ever, leading to greater collaboration and productivity.

What is a social intranet platform?

A social intranet is an intranet platform that allows for collaborative work, where employees can share ideas, projects, news, and other relevant information with each other. The social intranet can be used by all employees, from top management to interns.

Social intranets are not just about sharing information but also about bringing people together. They help build communities within organizations and allow employees to connect on an informal level.

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What are some of the social intranet best practices?

A successful intranet requires the right combination of features, functionality, and content. Here are some key social intranet best practices that will help you get started:

Create an environment where employees can share ideas.
Provide tools for collaboration.
Enable your employees to connect with each other.
Use gamification and rewards to encourage participation.
Create a culture of collaboration and innovation.
Make it fun and relevant for your people.
Communicate clearly and openly with employees about any changes to policies or procedures that may arise as a result of your new platform (and get their feedback).
Have a clear process for dealing with sensitive information and discussions.

What are some of the social intranet examples?

Here are some examples of social intranets:

Empuls: Empuls.io is an employee engagement platform, which enables companies to connect with their employees, align them with their values, and ensure positive behaviors to create an engaged workplace.
Salesforce Chatter: A cloud-based platform available as a part of Salesforce or as a standalone product, Chatter allows companies to create private communities for internal communication and collaboration.
Yammer: Many companies use Yammer as an internal communication tool that lets employees post updates about their work, ask questions, and share their thoughts on different topics.
Flash: At Adobe, employees use an internal social network called "Flash" to share ideas and discuss work-related topics. This helps employees collaborate more effectively on projects.

What are social intranet software advantages and disadvantages?

Here are the advantages social intranet advantages:

Boost employee engagement
More efficient internal collaboration
Better communication between departments
Easily post updates, create discussion boards, and polls
Increase communication between teams

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Here are the disadvantages of Social intranet:

Certain platforms might have limited functionalities
They may not be suitable for all types of businesses
Can be expensive if you have a large team working in your organization
Lack of robust features for collaboration

Pro Tip

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What features should a social intranet have?

The following are some of the key features you should look for in a social intranet:

Search: An essential feature of any intranet, search allows users to find content quickly and easily.
Collaboration tools: Allows employees to share ideas and information with each other. The ability to post comments on other people's opinions allows users to interact with each other in meaningful ways.
Feedback tools: The ability to create surveys and polls can help you gauge employee satisfaction.
Communication tools: This includes instant messaging or sharing posts, which is a great way to collaborate with your team members, especially in a large organization.
Voice and video calling: This feature helps reduce the time spent on emails as you can communicate face-to-face instead of typing messages back and forth.
Document sharing: You can't collaborate if you can't share documents with each other. And you probably want to keep them private, so they're unavailable through search engines or unsecured websites.

What are the two best social intranet solutions?

The best social intranet solutions include the following

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1. Empuls

Empuls is designed to foster connections among employees by centralizing information and facilitating open communication.

Key features include:

Community groups: Employees can create and join groups based on shared interests or attributes, promoting organic conversations and collaboration.

Interactive content: The platform supports various content formats such as polls, videos, and GIFs to engage employees and celebrate achievements.

Two-Way Communication: Empuls emphasizes transparency and encourages feedback, allowing employees to interact directly with leadership during important meetings.

2. Blink

Blink is an employee app focused on improving communication and collaboration, especially for deskless and frontline workers. Its notable features include:

Mobile-First Design: Ensures accessibility for all employees, regardless of their location.

Centralized News Feed: Provides a single platform for company updates and announcements.

Task Management: Allows users to assign and track tasks efficiently.

Umfragen zum Puls der Mitarbeiter:

Es handelt sich um kurze Umfragen, die häufig verschickt werden können, um schnell zu erfahren, was Ihre Mitarbeiter über ein Thema denken. Die Umfrage umfasst weniger Fragen (nicht mehr als 10), um die Informationen schnell zu erhalten. Sie können in regelmäßigen Abständen durchgeführt werden (monatlich/wöchentlich/vierteljährlich).

Treffen unter vier Augen:

Regelmäßige, einstündige Treffen für ein informelles Gespräch mit jedem Teammitglied sind eine hervorragende Möglichkeit, ein echtes Gefühl dafür zu bekommen, was mit ihnen passiert. Da es sich um ein sicheres und privates Gespräch handelt, können Sie so mehr Details über ein Problem erfahren.

eNPS:

Der eNPS (Employee Net Promoter Score) ist eine der einfachsten, aber effektivsten Methoden, um die Meinung Ihrer Mitarbeiter über Ihr Unternehmen zu ermitteln. Er enthält eine interessante Frage, die die Loyalität misst. Ein Beispiel für eNPS-Fragen sind: Wie wahrscheinlich ist es, dass Sie unser Unternehmen weiter empfehlen? Die Mitarbeiter beantworten die eNPS-Umfrage auf einer Skala von 1 bis 10, wobei 10 bedeutet, dass sie das Unternehmen mit hoher Wahrscheinlichkeit weiterempfehlen würden, und 1 bedeutet, dass sie es mit hoher Wahrscheinlichkeit nicht weiterempfehlen würden.

Anhand der Antworten können die Arbeitnehmer in drei verschiedene Kategorien eingeteilt werden:

Projektträger
Mitarbeiter, die positiv geantwortet oder zugestimmt haben.
Kritiker
Mitarbeiter, die sich negativ geäußert haben oder nicht einverstanden waren.
Passive
Mitarbeiter, die sich bei ihren Antworten neutral verhalten haben.

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