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Glosario
Glosario de términos de gestión de recursos humanos y prestaciones para empleados
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Incentivos y recompensas para los empleados

Employee rewards and incentives are structured benefits or recognition offered to employees for achieving goals, demonstrating desirable behavior, or contributing to company success. These could be financial (bonuses), non-financial (gift cards, public recognition), or experiential (extra time off, travel). 

When integrated into well-defined employee reward and incentive programs, they help drive motivation, retention, and overall engagement. Companies today blend employee incentive rewards with recognition to build stronger, more satisfied teams.

What are employee rewards and incentives?

Employee rewards and incentives refer to any benefit, recognition, or compensation given to employees for meeting performance expectations, milestones, or company-aligned behaviors. They can be monetary, non-monetary, or experience-based.

Why are employee incentives and rewards important?

They motivate employees, encourage high performance, and reinforce positive workplace culture. Benefits include:

  • Increased employee engagement and loyalty
  • Reduced turnover and absenteeism
  • Boost in productivity and morale
  • Stronger employer brand and retention metrics

Who should receive employee reward incentives?

While high performers are commonly rewarded, effective programs recognize a variety of contributions:

  • Individual achievements (sales targets, innovations)
  • Team efforts (project completion, collaboration)
  • Peer-to-peer recognition (for everyday excellence)
  • Long-term loyalty (work anniversaries, retirement milestones)

When should employee incentives and rewards be given?

Timing impacts how rewards are perceived. Companies should reward employees:

  • Immediately after goals are met
  • During quarterly or annual performance reviews
  • On special occasions like birthdays or milestones
  • As part of ongoing employee incentive reward programs

Where do employee rewards fit into overall benefits?

Employee benefits, rewards, and incentives are part of a holistic HR strategy. While benefits include healthcare and insurance, employee incentive rewards add emotional and performance-based value. Together, they improve employee experience and reduce churn.

How do employee reward and incentive programs work?

A typical employee reward and incentive program includes:

  • Clear eligibility and reward criteria
  • Defined goals or performance benchmarks
  • A reward mechanism (points, bonuses, gift cards, recognition platforms)
  • Feedback and tracking tools
  • Regular communication and program updates

What are some examples of employee incentive reward programs?

Popular employee incentive reward programs include:

  • Sales incentive bonuses
  • Peer-to-peer appreciation with redeemable points
  • Wellness rewards (for healthy behaviors or fitness goals)
  • Referral incentives for successful hires
  • Innovation challenges with gift-based rewards

Encuestas sobre el pulso de los empleados:

Se trata de encuestas breves que pueden enviarse con frecuencia para comprobar rápidamente lo que piensan sus empleados sobre un tema. La encuesta consta de menos preguntas (no más de 10) para obtener la información rápidamente. Pueden administrarse a intervalos regulares (mensual/semanal/trimestral).

Reuniones individuales:

Celebrar reuniones periódicas de una hora de duración para mantener una charla informal con cada miembro del equipo es una forma excelente de hacerse una idea real de lo que les pasa. Al tratarse de una conversación segura y privada, te ayuda a obtener mejores detalles sobre un asunto.

eNPS:

eNPS (employee Net Promoter score) es una de las formas más sencillas y eficaces de evaluar la opinión de sus empleados sobre su empresa. Incluye una pregunta intrigante que mide la lealtad. Un ejemplo de preguntas de eNPS son ¿Qué probabilidades hay de que recomiende nuestra empresa a otras personas? Los empleados responden a la encuesta eNPS en una escala del 1 al 10, donde 10 significa que es "muy probable" que recomienden la empresa y 1 significa que es "muy improbable" que la recomienden.

En función de las respuestas, los empleados pueden clasificarse en tres categorías diferentes:

  • Promotores
    Empleados que han respondido positivamente o están de acuerdo.
  • Detractores
    Empleados que han reaccionado negativamente o no están de acuerdo.
  • Pasivos
    Empleados que se han mantenido neutrales con sus respuestas.

What’s the difference between employee reward and incentive?

  • Incentives are performance-based and future-focused (e.g., meet a target, earn a bonus)
  • Rewards are often recognition-focused and may be given after a milestone or outstanding behavior

Successful companies combine both in ongoing programs to keep employees engaged at every stage.

What are some creative employee incentive rewards ideas?

Here are a few creative ideas that modern companies use:

  • "Surprise days off" or extended weekends
  • Access to learning stipends or passion projects
  • Personalized gifts or experiences
  • Travel vouchers or staycations
  • Custom employee swag with recognition badges

Do employee reward and incentive programs really work?

Yes, especially when they’re personalized, timely, and aligned with what employees value. These programs:

  • Reinforce the link between effort and reward
  • Build trust and transparency
  • Encourage goal-driven behavior
  • Foster a sense of belonging and purpose

Companies that invest in employee reward incentives typically see higher engagement, improved team culture, and better long-term performance.

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