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Orientasi Karyawan

Orientasi karyawan adalah proses pengenalan di mana karyawan baru atau karyawan baru berkenalan atau dibiasakan dengan budaya, peran mereka dalam organisasi, proses, tanggung jawab, dan latar belakang organisasi.

Orientasi karyawan juga dikenal sebagai orientasi, yang melibatkan proses-proses tertentu seperti perkenalan dengan rekan kerja, sesi pelatihan dan bimbingan, dan pencerahan dengan informasi penting. Hal ini membantu karyawan baru untuk merasa nyaman, terinformasi, dan siap menghadapi peran dan tanggung jawab yang akan mereka emban.

Apa yang dimaksud dengan orientasi karyawan?

Employee orientation, also referred to as Onboarding, which is a formal introduction between the new employee and the organization, tends to be conducted in the initial days or weeks of joining. 

This process helps the new employee to get familiar with the new workplace, which basically includes providing information, resources, and assistance to the new employee to feel comfortable in the new working space and work to their full potential.

What is the purpose of an employee orientation program?

Tujuan utama dari program orientasi karyawan adalah agar karyawan baru terbiasa dengan informasi dan tujuan yang diperlukan, yang membantu kelancaran transisi peran dan tanggung jawab serta menjadi aset bagi organisasi.

Hal ini juga memungkinkan karyawan baru untuk terhubung dengan kolega, supervisor, dan anggota lainnya, yang membantu mereka merasa terlibat, dihargai, dan termotivasi dengan peran tersebut.

Mengapa orientasi karyawan penting?

Orientasi karyawan dianggap penting karena beberapa hal:

  • Easy onboarding: This helps a smooth transition in their roles and responsibilities and assimilate with their surroundings to work effectively.

  • Clear expectations: It helps to ensure the basic job positioning and performance expectations so that they can align with the code of conduct and efforts.

  • Information transfer: Orientation allows the organization to pass the information to the new hires, which includes mission, vision, and culture, so that they can contribute to their full potential.

  • Engagement and motivation: A well-established orientation allows the creation of a positive impression and makes new hires feel engaged, which keeps them motivated to work towards the goal.

  • Connecting with employees: Employee orientation allows new employees to build relationships, such as connecting with co-workers, managers, and other members. This allows employees to have a sense of belonging.

  • Productive performance: Well-organized orientation fosters new employees to gain knowledge and skills related to their job roles and perform accordingly; this allows employees to understand tasks and tools through various training and mentoring programs.

  • Job retention: Onboarding contributes to employee satisfaction, making them feel welcomed and supported. This positive experience fosters them to commit to long-term relationships with the organization.

Apa saja yang termasuk dalam orientasi karyawan?

Orientasi karyawan biasanya meliputi:

  • Gambaran umum perusahaan (sejarah, misi, nilai-nilai)
  • Peran dan tanggung jawab pekerjaan
  • Kebijakan dan prosedur tempat kerja
  • Perkenalan dengan kolega dan personel kunci
  • Peluang pelatihan dan pengembangan
  • Informasi manfaat dan fasilitas
  • Protokol keselamatan dan keamanan
  • Organizational culture and expectations

5 elemen apa saja yang akan Anda sertakan dalam program orientasi?

Lima elemen yang perlu disertakan dalam setiap program orientasi adalah:

  • Company overview: Providing information about the organization's history, mission, values, goals, and structure.

  • Job role and responsibilities: Clearly define the new employee's job duties, expectations, performance metrics, and reporting structure.

  • Policies and procedures: Explaining company policies, such as attendance, code of conduct, safety regulations, IT security, and any other relevant guidelines.

  • Introduction to colleagues: Facilitating introductions to coworkers, supervisors, and key personnel to foster networking and collaboration.
  • Training and development: Offering training sessions or resources to help the new employee develop the necessary skills and knowledge for their role and career growth within the organization.

Apa saja komponen orientasi karyawan yang efektif?

Komponen-komponen dari orientasi karyawan yang efektif adalah:

  • Welcome and introduction: A warm welcome from senior leadership sets a positive tone. An overview of the company's history, mission, and values helps new hires understand its purpose and ethos.

  • Administrative essentials: This includes completing the necessary paperwork, understanding HR policies, benefits enrollment, and logistical details like office hours, dress code, and security protocols.

  • Job role and expectations: Detailed explanation of the new employee's role, goals, performance metrics, and how it aligns with the broader organizational objectives.

  • Training and Development: Providing initial training on systems, tools, processes, and any specific skills required for the job ensures that employees feel equipped to perform their duties effectively.

  • Introduction to team and resources: Facilitating introductions to colleagues, mentors, and key stakeholders fosters a sense of belonging. Additionally, familiarizing employees with available resources, such as employee assistance programs and support networks, promotes well-being.

  • Feedback mechanism: Setting up a feedback mechanism allows new hires to express concerns, ask questions, and provide input on their onboarding experience, facilitating continuous improvement.
  • Dukungan dan pemeriksaan yang berkelanjutan: Tindak lanjut dan pemeriksaan rutin pada bulan-bulan awal membantu karyawan baru menyesuaikan diri, mengatasi tantangan, dan tetap berada di jalur yang tepat dengan tujuan mereka.

Apa perbedaan antara orientasi karyawan dan orientasi?

Berikut ini adalah rincian perbedaan utama:

Employee orientation:

  • Focus: A brief introduction to the company, its culture, and basic workplace procedures.

  • Duration: Typically takes place over a day or a few days.

  • Content: Orientation often covers essential information like company policies, benefits overview, IT setup, tours of the workspace, and introductions to key colleagues.

Employee onboarding:

  • Focus: A comprehensive program designed to help new hires adjust to their role, understand the company culture, and become productive members of the team.

  • Duration: Onboarding can last for weeks, months, or even a year, depending on the complexity of the role and the organization's approach.

  • Content: Onboarding delves deeper into job-specific training, mentorship opportunities, performance goal setting, team integration activities, and ongoing support throughout the new hire's initial adjustment period.

Survei denyut nadi karyawan:

Ini adalah survei singkat yang dapat dikirim secara berkala untuk mengetahui pendapat karyawan Anda tentang suatu masalah dengan cepat. Survei ini terdiri dari lebih sedikit pertanyaan (tidak lebih dari 10) untuk mendapatkan informasi dengan cepat. Survei ini dapat diberikan secara berkala (bulanan/mingguan/triwulanan).

Pertemuan empat mata:

Mengadakan pertemuan berkala selama satu jam untuk mengobrol secara informal dengan setiap anggota tim adalah cara terbaik untuk mengetahui apa yang sebenarnya terjadi dengan mereka. Karena ini adalah percakapan yang aman dan pribadi, ini membantu Anda mendapatkan detail yang lebih baik tentang suatu masalah.

eNPS:

eNPS (skor Net Promoter karyawan) adalah salah satu cara yang paling sederhana namun efektif untuk menilai pendapat karyawan tentang perusahaan Anda. Ini mencakup satu pertanyaan menarik yang mengukur loyalitas. Contoh pertanyaan eNPS antara lain: Seberapa besar kemungkinan Anda akan merekomendasikan perusahaan kami kepada orang lain? Karyawan menjawab survei eNPS dengan skala 1-10, di mana 10 menunjukkan bahwa mereka 'sangat mungkin' merekomendasikan perusahaan dan 1 menunjukkan bahwa mereka 'sangat tidak mungkin' merekomendasikannya.

Berdasarkan jawaban yang diberikan, karyawan dapat ditempatkan dalam tiga kategori yang berbeda:

  • Promotor
    Karyawan yang memberikan tanggapan positif atau setuju.
  • Pengkritik
    Karyawan yang bereaksi negatif atau tidak setuju.
  • Pasif
    Karyawan yang bersikap netral dalam memberikan tanggapan.

What are some employee orientation best practices?

Program orientasi yang terstruktur dengan baik akan menciptakan pengalaman karyawan yang positif. Berikut ini beberapa praktik terbaik yang dapat diikuti:

  • Pre-boarding communication: Start the welcoming process even before the first day. Send a welcome email with essential details, answer any questions, and express your excitement about the new hire joining the team.

  • Warm welcome & introductions: Ensure a warm welcome on the first day. Introduce the new hire to key colleagues, including their direct supervisor, team members, and HR representatives.

  • Clear & organized agenda: Provide a clear agenda for the orientation program, outlining the topics covered and the schedule for the day(s).

  • Company overview: Present an engaging overview of the company's history, mission, values, and culture. This helps the new hire understand the organization's bigger picture and their role within it.

  • Benefits & policies: Thoroughly explain employee benefits, compensation structure, and important company policies, such as vacation time, sick leave, and code of conduct.

  • Logistics & resources: Equip the new hire with the necessary tools and resources to succeed, such as setting up their workspace, IT access, and login credentials for company software.

  • Interactive activities: Incorporate interactive activities, like team-building exercises or icebreakers, to make the orientation more engaging and help the new hire feel comfortable interacting with colleagues.
  • Feedback & Q&A: Encourage the new hire to ask questions throughout the orientation and provide opportunities for feedback to ensure they feel heard and have a clear understanding of the information presented.

Bagaimana cara memberikan orientasi kepada karyawan baru?

Format program orientasi Karyawan dapat bervariasi. Elemen-elemen dasarnya adalah sebagai berikut:

  • Introduction and initiatory greetings: The meetings are conducted by the human resources department, which introduces and makes the first formal greetings to the manager and the members and co-workers.

  • Overview of the company: Now, employees are provided with insights into the company’s mission, basic values, and goals to be achieved, and their role will help in overall success.

  • Policies and protocols: The policies and protocols are informed, which involves leaving policies, code of conduct, and confidentiality of the data.

  • Job-focused training: New employees are trained according to their specific job roles, which helps them to upskill and get familiar with the tools and techniques being used in the organization; this training includes technical training and skill development programs.

  • Benefits and perks: Employees are familiarized with the certain benefits and perks they would be provided throughout, such as healthcare plans, loans, and other perks.

  • Workplace safety: All the knowledge related to workspace safety and any specific health and safety guidelines are provided in the session.

  • Team introduction: Introduced to their team members and department co-workers, also get familiarized with the mode of communication and interaction sessions.

  • Essential support: Employees are provided with the resources like organizational sheets, manuals and policies, and tools.
  • Follow-up: During the orientation, new hires are provided with ongoing support and certain follow-up meets to cross-check with them, as this helps them to feel supported and get integrated into the company.

Bagaimana cara membuat program orientasi karyawan?

Untuk membuat program orientasi karyawan yang efektif, ikuti langkah-langkah berikut:

  • Assess needs: Identify the key information, skills, and resources new employees need to succeed in their roles.

  • Plan content: Develop a structured agenda covering company overview, job roles, policies, procedures, training, and introductions.

  • Gather resources: Compile relevant materials, documents, and training resources to support the orientation process.

  • Design delivery methods: Determine how the orientation will be delivered, whether through in-person sessions, online modules, or a combination of both.

  • Schedule sessions: Coordinate dates and times for orientation sessions, ensuring they align with new hires' start dates.

  • Assign responsibilities: Delegate tasks to HR staff, managers, and mentors involved in conducting the orientation.
  • Gather feedback: Solicit feedback from both new hires and facilitators to continuously improve the orientation program.
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