Termini del glossario

Glossario dei termini della gestione delle risorse umane e dei benefici per i dipendenti

Indice dei contenuti

Digital Workplace

A digital workplace is a modern, cloud-based environment where employees can access tools, data, and communication channels from anywhere. It replaces the traditional physical workspace with technology-driven solutions that support collaboration, productivity, and flexibility.

From project management tools to communication platforms, the digital workplace empowers teams to stay connected, streamline operations, and adapt to hybrid or remote work models—ultimately enhancing the overall employee experience.

What is a digital workplace?

A digital workplace is a virtual environment that provides employees with the tools, technologies, and platforms needed to work, collaborate, and communicate effectively—anytime, anywhere. It extends beyond physical offices and connects people, data, and workflows through cloud-based solutions, enabling productivity regardless of location.

Ascoltate, riconoscete, premiate e fidelizzate i vostri dipendenti con il nostro software per il coinvolgimento dei dipendenti.

Why is a digital workplace important?

A digital workplace is essential because it:

Supports remote and hybrid work models
Enhances employee experience by simplifying access to tools and information
Promotes collaboration across departments and geographies
Improves productivity through automation and streamlined workflows
Helps attract and retain top talent with flexible work environments
Future-proofs businesses by embracing digital transformation

It’s no longer optional—it’s a strategic enabler of agility and resilience.

Who benefits from a digital workplace?

Everyone across the organization—employees, HR, IT, and leadership—benefits from a well-designed digital workplace:

Employees gain flexibility and faster access to tools
HR teams manage engagement and onboarding more easily
IT teams streamline infrastructure and data security
Leaders get insights from analytics to drive smarter decisions

It creates a more connected and empowered workforce.

Where does digital workplace transformation begin?

Digital workplace transformation starts by evaluating current systems, workflows, and employee needs. It involves:

Auditing existing digital tools
Identifying gaps in collaboration and communication
Shifting from legacy systems to cloud-based platforms
Introducing AI, automation, and analytics for better decision-making
Building a culture that embraces digital change

It’s not just about tools—it’s about aligning people, processes, and technology.

When should companies invest in digital workplace solutions?

Companies should invest in digital workplace solutions when:

Scaling teams or transitioning to hybrid/remote models
Experiencing inefficiencies in communication or project management
Undergoing a digital transformation strategy
Aiming to improve employee experience and retention
Needing to unify data and workflows across departments

Early adoption leads to long-term operational resilience and cost savings.

How do you create a digital workplace?

Creating a digital workplace involves:

Defining goals: Clarify what outcomes (collaboration, productivity, engagement) you want
Choosing the right tools: Select platforms for communication (e.g., Slack), collaboration (e.g., Microsoft 365), and knowledge sharing (e.g., Notion or Confluence)
Ensuring security: Protect data with SSO, MFA, and compliance checks
Training and change management: Equip employees to embrace new systems and processes
Measuring adoption: Use analytics to track usage, identify gaps, and improve experience

Sustainable adoption depends on involving employees at every stage.

Sondaggi sul polso dei dipendenti:

Si tratta di brevi sondaggi che possono essere inviati frequentemente per verificare rapidamente cosa pensano i vostri dipendenti di un argomento. Il sondaggio comprende un numero ridotto di domande (non più di 10) per ottenere rapidamente le informazioni. Possono essere somministrati a intervalli regolari (mensili/settimanali/trimestrali).

Incontri individuali:

Organizzare riunioni periodiche di un'ora per una chiacchierata informale con ogni membro del team è un modo eccellente per farsi un'idea reale di ciò che sta accadendo. Poiché si tratta di una conversazione sicura e privata, aiuta a ottenere maggiori dettagli su un problema.

eNPS:

L'eNPS (employee Net Promoter score) è uno dei metodi più semplici ma efficaci per valutare l'opinione dei dipendenti sulla vostra azienda. Include una domanda intrigante che misura la fedeltà. Un esempio di domande eNPS è il seguente: Quanto è probabile che raccomandi la nostra azienda ad altri? I dipendenti rispondono al sondaggio eNPS su una scala da 1 a 10, dove 10 indica che è "altamente probabile" che raccomandino l'azienda e 1 indica che è "altamente improbabile" che la raccomandino.

In base alle risposte, i dipendenti possono essere classificati in tre diverse categorie:

Promotori
Dipendenti che hanno risposto positivamente o sono d'accordo.
Detrattori
Dipendenti che hanno reagito negativamente o in disaccordo.
Passivi
I dipendenti che sono rimasti neutrali nelle loro risposte.

What is digital workplace experience?

Digital workplace experience refers to how employees interact with the digital tools and environment they use every day. A great experience means:

Frictionless access to apps and information
Seamless collaboration regardless of time zone
Intuitive interfaces and minimal learning curves
Personalized content and workflows
Timely support and feedback mechanisms

A strong digital experience improves satisfaction, performance, and retention.

What is a digital workplace strategy?

A digital workplace strategy is a long-term plan to align people, technology, and processes in a unified virtual environment. It outlines:

Business objectives (e.g., speed, innovation, flexibility)
Core digital tools and platforms
Governance policies and data security protocols
Training and support plans
Measurement metrics for success

It ensures digital initiatives are intentional and aligned with company goals.

How does digitalization change the workplace?

Digitalization changes the workplace by:

Automating repetitive tasks
Enabling real-time collaboration across locations
Increasing reliance on cloud-based apps and mobile tools
Shifting focus from time spent to outcomes delivered
Creating a culture of continuous learning and adaptability

It empowers employees, streamlines operations, and fosters innovation.

Scoprite come Empuls può aiutare la vostra organizzazione

Piattaforma di coinvolgimento e riconoscimento leader del settore

Ciclo Hype per la tecnologia HR, 2023
Ciclo Hype per il lavoro ibrido, 2023
Guida al mercato delle soluzioni Voice of the Employee™ 2023
Approfondimento sull'innovazione: Le tecnologie digitali alla base dei risultati DEI 2023

Il panorama del riconoscimento dei dipendenti di Forrester, 1° trimestre 2023