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Termini del glossario
Glossario dei termini della gestione delle risorse umane e dei benefici per i dipendenti
Indice dei contenuti

Sondaggio sulla percezione dei dipendenti

An employee perception survey is a structured feedback tool used to understand how employees view various aspects of their workplace—from safety and communication to leadership and culture. These surveys help organizations make informed decisions to improve employee experience, morale, and overall performance.

Cosa sono i sondaggi sulla percezione dei dipendenti?

An employee perception survey gathers feedback about how employees feel and think about their workplace environment, practices, and policies. It serves as a tool to identify strengths and areas that need improvement.

  • Measures opinions on leadership, communication, workload, safety, and morale
  • Helps detect gaps between management intent and employee experience
  • Enables data-driven improvements to company culture

Why is an employee perception survey important?

Understanding how employees perceive their workplace gives organizations insights that aren’t always visible through KPIs or performance reviews.

  • Improves trust and transparency
  • Encourages open feedback and two-way communication
  • Drives better engagement and retention strategies

Who should conduct an employee perception survey?

These surveys are generally managed by HR departments, but leadership teams and safety committees may also initiate them depending on focus areas.

  • HR leaders to assess company-wide sentiment
  • Team managers to gather feedback on team culture
  • Safety officers to assess safety-related perceptions

When should you conduct an employee perception survey?

Timing plays a role in the effectiveness of responses. These surveys are best conducted regularly and after major organizational changes.

  • Annually or bi-annually for consistent tracking
  • After a merger, leadership change, or policy shift
  • During periods of high attrition or workplace stress

Where are employee perception surveys used?

These surveys are valuable across industries and can be deployed in-office, remotely, or hybrid environments using digital tools.

  • Manufacturing and industrial settings (for safety perceptions)
  • Remote-first teams (to measure communication and connection)
  • Healthcare or frontline roles (to assess well-being and morale)

What is an employee safety perception survey?

An employee safety perception survey assesses how safe employees feel in their work environment, physically and psychologically.

  • Gauges awareness of safety protocols
  • Highlights gaps in training or emergency preparedness
  • Encourages a safety-first culture

What are some common employee perception survey questions?

Effective questions cover satisfaction, communication, leadership, safety, and growth opportunities. Keep them clear and focused.

  • “Do you feel valued by your team and manager?”
  • “Is communication within your department effective?”
  • “Do you feel safe performing your job duties?”

Sondaggi sul polso dei dipendenti:

Si tratta di brevi sondaggi che possono essere inviati frequentemente per verificare rapidamente cosa pensano i vostri dipendenti di un argomento. Il sondaggio comprende un numero ridotto di domande (non più di 10) per ottenere rapidamente le informazioni. Possono essere somministrati a intervalli regolari (mensili/settimanali/trimestrali).

Incontri individuali:

Organizzare riunioni periodiche di un'ora per una chiacchierata informale con ogni membro del team è un modo eccellente per farsi un'idea reale di ciò che sta accadendo. Poiché si tratta di una conversazione sicura e privata, aiuta a ottenere maggiori dettagli su un problema.

eNPS:

L'eNPS (employee Net Promoter score) è uno dei metodi più semplici ma efficaci per valutare l'opinione dei dipendenti sulla vostra azienda. Include una domanda intrigante che misura la fedeltà. Un esempio di domande eNPS è il seguente: Quanto è probabile che raccomandi la nostra azienda ad altri? I dipendenti rispondono al sondaggio eNPS su una scala da 1 a 10, dove 10 indica che è "altamente probabile" che raccomandino l'azienda e 1 indica che è "altamente improbabile" che la raccomandino.

In base alle risposte, i dipendenti possono essere classificati in tre diverse categorie:

  • Promotori
    Dipendenti che hanno risposto positivamente o sono d'accordo.
  • Detrattori
    Dipendenti che hanno reagito negativamente o in disaccordo.
  • Passivi
    I dipendenti che sono rimasti neutrali nelle loro risposte.

What are employee safety perception survey questions?

These questions focus on how employees perceive the safety measures, reporting systems, and training provided in the workplace.

  • “Do you understand the safety procedures for your role?”
  • “Are incidents addressed promptly and effectively?”
  • “Have you received sufficient training for handling emergencies?”

What should be included in an employee perception survey template?

A solid template offers a balanced mix of scaled, yes/no, and open-ended questions, all aimed at understanding employee sentiment.

  • Introduction explaining the survey purpose
  • Sectioned topics like work culture, leadership, safety, and communication
  • Anonymous feedback option
  • Follow-up plan to act on insights

What are some tips for effective employee perception surveys?

The key is to build trust, ensure clarity, and take real action on the feedback received.

  • Keep the survey anonymous and confidential
  • Use a third-party tool if needed to build trust
  • Share results with employees and outline action steps

How to create an employee perception survey questionnaire?

Designing a good survey requires thoughtful question framing and alignment with your survey goals.

  • Define the areas you want to assess (e.g., safety, morale, workload)
  • Use simple, jargon-free language
  • Mix quantitative (rating scale) and qualitative (comment box) questions

How is an employee perception survey conducted?

The process requires designing a focused questionnaire, ensuring anonymity, and analyzing results to take meaningful action.

  • Use survey platforms or templates
  • Ensure questions are unbiased and varied (rating scale, open-ended, etc.)
  • Communicate the purpose and follow up with results
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