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ندوة مباشرة عبر الإنترنت: أسرار بناء دولاب الموازنة الناجح للنمو بين الشركات والمستهلكين
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مسرد المصطلحات
مسرد مصطلحات إدارة الموارد البشرية واستحقاقات الموظفين
جدول المحتويات

Digital Workplace

A digital workplace is a modern, cloud-based environment where employees can access tools, data, and communication channels from anywhere. It replaces the traditional physical workspace with technology-driven solutions that support collaboration, productivity, and flexibility. 

From project management tools to communication platforms, the digital workplace empowers teams to stay connected, streamline operations, and adapt to hybrid or remote work models—ultimately enhancing the overall employee experience.

What is a digital workplace?

A digital workplace is a virtual environment that provides employees with the tools, technologies, and platforms needed to work, collaborate, and communicate effectively—anytime, anywhere. It extends beyond physical offices and connects people, data, and workflows through cloud-based solutions, enabling productivity regardless of location.

استمع لموظفيك وتعرّف عليهم وكافئهم واحتفظ بهم من خلال برنامجنا لإشراك الموظفين  

Why is a digital workplace important?

A digital workplace is essential because it:

  • Supports remote and hybrid work models
  • Enhances employee experience by simplifying access to tools and information
  • Promotes collaboration across departments and geographies
  • Improves productivity through automation and streamlined workflows
  • Helps attract and retain top talent with flexible work environments
  • Future-proofs businesses by embracing digital transformation

It’s no longer optional—it’s a strategic enabler of agility and resilience.

Who benefits from a digital workplace?

Everyone across the organization—employees, HR, IT, and leadership—benefits from a well-designed digital workplace:

  • Employees gain flexibility and faster access to tools
  • HR teams manage engagement and onboarding more easily
  • IT teams streamline infrastructure and data security
  • Leaders get insights from analytics to drive smarter decisions

It creates a more connected and empowered workforce.

Where does digital workplace transformation begin?

Digital workplace transformation starts by evaluating current systems, workflows, and employee needs. It involves:

  • Auditing existing digital tools
  • Identifying gaps in collaboration and communication
  • Shifting from legacy systems to cloud-based platforms
  • Introducing AI, automation, and analytics for better decision-making
  • Building a culture that embraces digital change

It’s not just about tools—it’s about aligning people, processes, and technology.

When should companies invest in digital workplace solutions?

Companies should invest in digital workplace solutions when:

  • Scaling teams or transitioning to hybrid/remote models
  • Experiencing inefficiencies in communication or project management
  • Undergoing a digital transformation strategy
  • Aiming to improve employee experience and retention
  • Needing to unify data and workflows across departments

Early adoption leads to long-term operational resilience and cost savings.

How do you create a digital workplace?

Creating a digital workplace involves:

  • Defining goals: Clarify what outcomes (collaboration, productivity, engagement) you want
  • Choosing the right tools: Select platforms for communication (e.g., Slack), collaboration (e.g., Microsoft 365), and knowledge sharing (e.g., Notion or Confluence)
  • Ensuring security: Protect data with SSO, MFA, and compliance checks
  • Training and change management: Equip employees to embrace new systems and processes
  • Measuring adoption: Use analytics to track usage, identify gaps, and improve experience

Sustainable adoption depends on involving employees at every stage.

استبيانات نبض الموظفين

وهي عبارة عن استبيانات قصيرة يمكن إرسالها بشكل متكرر للتحقق من رأي موظفيك حول مشكلة ما بسرعة. يتألف الاستبيان من عدد أقل من الأسئلة (لا يزيد عن 10 أسئلة) للحصول على المعلومات بسرعة. ويمكن إجراء هذه الاستبيانات على فترات منتظمة (شهرية/أسبوعية/فصلية/فصلية).

اجتماعات فردية:

يعد عقد اجتماعات دورية لمدة ساعة لإجراء محادثة غير رسمية مع كل عضو من أعضاء الفريق طريقة ممتازة للتعرف على ما يحدث معهم. نظرًا لأنها محادثة آمنة وخاصة، فإنها تساعدك في الحصول على تفاصيل أفضل حول مشكلة ما.

eNPS:

eNPS (صافي نقاط المروجين للموظفين) هي واحدة من أبسط الطرق الفعالة في الوقت نفسه لتقييم رأي موظفيك في شركتك. وهي تتضمن سؤالاً واحداً مثيراً للاهتمام يقيس الولاء. من أمثلة أسئلة eNPS ما يلي: ما مدى احتمالية توصيتك بشركتنا للآخرين؟ يجيب الموظفون على استبيان eNPS على مقياس من 1 إلى 10، حيث تشير 10 إلى أنهم "من المرجح جدًا" أن يوصوا بالشركة و1 إلى أنهم "من غير المرجح جدًا" أن يوصوا بها.

بناءً على الإجابات، يمكن تصنيف الموظفين في ثلاث فئات مختلفة:

  • المروجون
    الموظفون الذين استجابوا بشكل إيجابي أو وافقوا.
  • المنتقدون
    الموظفون الذين كان رد فعلهم سلبياً أو غير موافق.
  • السلبيون
    الموظفون الذين التزموا الحياد في ردودهم.

What is digital workplace experience?

Digital workplace experience refers to how employees interact with the digital tools and environment they use every day. A great experience means:

  • Frictionless access to apps and information
  • Seamless collaboration regardless of time zone
  • Intuitive interfaces and minimal learning curves
  • Personalized content and workflows
  • Timely support and feedback mechanisms

A strong digital experience improves satisfaction, performance, and retention.

What is a digital workplace strategy?

A digital workplace strategy is a long-term plan to align people, technology, and processes in a unified virtual environment. It outlines:

  • Business objectives (e.g., speed, innovation, flexibility)
  • Core digital tools and platforms
  • Governance policies and data security protocols
  • Training and support plans
  • Measurement metrics for success

It ensures digital initiatives are intentional and aligned with company goals.

How does digitalization change the workplace?

Digitalization changes the workplace by:

  • Automating repetitive tasks
  • Enabling real-time collaboration across locations
  • Increasing reliance on cloud-based apps and mobile tools
  • Shifting focus from time spent to outcomes delivered
  • Creating a culture of continuous learning and adaptability

It empowers employees, streamlines operations, and fosters innovation.

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