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Glosario
Glosario de términos de gestión de recursos humanos y prestaciones para empleados
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Compensation Administration

Compensation administration is an important aspect of human resource management, as it helps to attract, retain, and motivate employees, and contributes to the overall financial health of the organization.

What is compensation administration in sales?

Compensation administration in sales refers to the process of designing and managing a compensation plan for salespeople in a company. This may include a base salary, commission, bonuses, and other incentives.

The goal of compensation administration in sales is to align the interests of salespeople with the goals of the company and to motivate them to perform at their best. A well-designed compensation plan can help to attract and retain top sales talent, and it can also serve as a tool for motivating and rewarding high-performing salespeople.

What is the concept behind compensation administration?

Compensation administration is the process of designing, implementing, and managing a company's compensation system. This includes determining the appropriate level of pay for each job within the organization, as well as the specific pay elements (such as base salary, bonuses, and benefits) that make up an employee's total compensation package.

The goal of compensation administration is to attract and retain top talent, motivate and reward employees for their contributions to the company, and align compensation with the organization's goals and values. To achieve these goals, compensation administrators consider a variety of factors, including market trends, internal equity, and the organization's financial resources.

What are compensation administration guidelines?

Compensation administration guidelines provide a framework for fair and consistent pay practices. Key components include:

  • Job classification and salary structure: Defines job roles and salary ranges.
  • Performance evaluations: Links performance with pay increases.
  • Salary changes: Outlines how promotions or demotions affect pay.
  • Bonuses and incentives: Details performance-based rewards.
  • Benefits: Covers offerings like healthcare and retirement plans.
  • Dispute resolution: Explains procedures for resolving pay-related issues.

What are the steps in the process of compensation administration?

The process of compensation administration includes:

  • Define compensation strategy: Decide on base pay, bonuses, and benefits.
  • Conduct job analysis: Identify job duties and requirements.
  • Evaluate market value: Benchmark pay against industry standards.
  • Set pay grades and ranges: Establish compensation tiers.
  • Develop pay structure: Align roles with appropriate pay.
  • Implement the plan: Communicate and apply the structure.
  • Review regularly: Adjust for market changes and business goals.

What is the compensation administration process?

The compensation administration process involves:

  • Strategy development: Align pay with financial and market conditions.
  • Setting pay structures: Create fair pay scales and job grades.
  • Performance evaluation: Assess contributions for raises or promotions.
  • Determining pay changes: Adjust pay based on merit or tenure.
  • Communication: Clearly share pay decisions with employees.
  • Ongoing administration: Ensure timely and accurate compensation.

Why is compensation administration important?

Compensation administration plays a crucial role in attracting, retaining, and motivating employees. A well-structured compensation system helps maintain internal equity, boosts morale, and supports business goals by aligning employee efforts with organizational performance. It also helps reduce turnover and ensures competitiveness in the job market.

Encuestas sobre el pulso de los empleados:

Se trata de encuestas breves que pueden enviarse con frecuencia para comprobar rápidamente lo que piensan sus empleados sobre un tema. La encuesta consta de menos preguntas (no más de 10) para obtener la información rápidamente. Pueden administrarse a intervalos regulares (mensual/semanal/trimestral).

Reuniones individuales:

Celebrar reuniones periódicas de una hora de duración para mantener una charla informal con cada miembro del equipo es una forma excelente de hacerse una idea real de lo que les pasa. Al tratarse de una conversación segura y privada, te ayuda a obtener mejores detalles sobre un asunto.

eNPS:

eNPS (employee Net Promoter score) es una de las formas más sencillas y eficaces de evaluar la opinión de sus empleados sobre su empresa. Incluye una pregunta intrigante que mide la lealtad. Un ejemplo de preguntas de eNPS son ¿Qué probabilidades hay de que recomiende nuestra empresa a otras personas? Los empleados responden a la encuesta eNPS en una escala del 1 al 10, donde 10 significa que es "muy probable" que recomienden la empresa y 1 significa que es "muy improbable" que la recomienden.

En función de las respuestas, los empleados pueden clasificarse en tres categorías diferentes:

  • Promotores
    Empleados que han respondido positivamente o están de acuerdo.
  • Detractores
    Empleados que han reaccionado negativamente o no están de acuerdo.
  • Pasivos
    Empleados que se han mantenido neutrales con sus respuestas.

When is compensation administration implemented?

Organizations typically implement compensation administration when they are scaling operations, undergoing organizational changes, or revising HR policies. It is also reviewed periodically—annually or biannually—to adjust for market trends, inflation, performance metrics, and evolving company needs.

How does compensation administration work?

The process begins with job evaluation and market benchmarking to determine appropriate salary ranges. Next, the organization defines compensation structures, including base pay, variable pay, and benefits. It involves continuous monitoring, employee feedback, and data-driven updates to ensure the system remains equitable, competitive, and legally compliant.

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