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Compensation Survey

A compensation survey is a structured process used to collect and compare salary data across roles, industries, or regions. For sales teams, it helps benchmark pay structures like base salary, commissions, and bonuses against industry standards to stay competitive in attracting and retaining top performers.

What is a compensation survey?

A compensation survey is a systematic process of collecting and analyzing data on compensation and benefits offered by organizations within a specific industry, region, or market.  

These surveys gather information on various aspects of compensation, including salary levels, bonuses, incentives, benefits packages, and other forms of remuneration. The data collected is then used to establish benchmarks and make informed decisions about compensation practices within an organization.

What is the purpose of compensation surveys?

The purpose of compensation surveys is to benchmark an organization's compensation packages against industry standards, ensuring competitiveness.  

They help businesses attract and retain talent, maintain fair pay structures, and make informed decisions during salary planning, promotions, and recruitment.

What are common challenges of conducting and using compensation surveys?

Common challenges of conducting and using compensation surveys:

  • Data accuracy and reliability: Ensuring the accuracy and reliability of the data collected can be challenging. Organizations may report compensation information differently, leading to inconsistencies and inaccuracies. Additionally, small sample sizes or biased data can compromise the reliability of survey results.
  • Data comparability: Making sure that the data collected is comparable across organizations is crucial for drawing meaningful conclusions. However, differences in job roles, organizational structures, geographic locations, and industry sectors can complicate data comparability.
  • Survey design and administration: Designing an effective survey instrument and administering it in a way that encourages participation and honest responses is essential. Poorly designed surveys or low response rates can compromise the quality and reliability of the data collected.
  • Privacy and confidentiality: Organizations may be hesitant to share sensitive compensation information due to concerns about privacy and confidentiality.

Why is a compensation survey important for sales teams?

In a high-stakes, performance-driven function like sales, compensation is a key motivator. Compensation surveys ensure your pay packages are aligned with market expectations.  

This prevents overpaying or underpaying sales reps, directly impacting motivation, performance, and turnover.

When should you use a compensation survey?

Sales leaders typically use compensation surveys during annual compensation reviews, budget planning, or when entering new markets.  

They're also useful when hiring for new sales roles or re-evaluating existing incentive plans to ensure competitiveness and fairness.

How is a compensation survey conducted?

Companies can run compensation surveys internally or partner with third-party providers. The process involves gathering compensation data from similar organizations, analyzing trends in base pay, incentives, and total rewards, and comparing them with your current compensation strategy.

Encuestas sobre el pulso de los empleados:

Se trata de encuestas breves que pueden enviarse con frecuencia para comprobar rápidamente lo que piensan sus empleados sobre un tema. La encuesta consta de menos preguntas (no más de 10) para obtener la información rápidamente. Pueden administrarse a intervalos regulares (mensual/semanal/trimestral).

Reuniones individuales:

Celebrar reuniones periódicas de una hora de duración para mantener una charla informal con cada miembro del equipo es una forma excelente de hacerse una idea real de lo que les pasa. Al tratarse de una conversación segura y privada, te ayuda a obtener mejores detalles sobre un asunto.

eNPS:

eNPS (employee Net Promoter score) es una de las formas más sencillas y eficaces de evaluar la opinión de sus empleados sobre su empresa. Incluye una pregunta intrigante que mide la lealtad. Un ejemplo de preguntas de eNPS son ¿Qué probabilidades hay de que recomiende nuestra empresa a otras personas? Los empleados responden a la encuesta eNPS en una escala del 1 al 10, donde 10 significa que es "muy probable" que recomienden la empresa y 1 significa que es "muy improbable" que la recomienden.

En función de las respuestas, los empleados pueden clasificarse en tres categorías diferentes:

  • Promotores
    Empleados que han respondido positivamente o están de acuerdo.
  • Detractores
    Empleados que han reaccionado negativamente o no están de acuerdo.
  • Pasivos
    Empleados que se han mantenido neutrales con sus respuestas.

How to conduct a compensation survey?

To conduct a compensation survey, you need to:

  • Define the roles and markets you want to analyze,  
  • Gather relevant data from reliable sources (such as industry reports or third-party providers), and  
  • Compare the compensation packages of similar roles across various organizations.  
  • Ensure that the data is current and covers key compensation elements like base salary, incentives, and benefits.

How to do a compensation survey?

To do a compensation survey,  

  • First, identify the positions and industries to include in the survey.  
  • Next, collect compensation data through industry sources, online databases, or surveys.  
  • Analyze the results, comparing your company's pay practices with the market data to identify discrepancies or areas of improvement.  
  • Finally, use the insights to adjust compensation strategies accordingly.
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