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Glossaire
Glossaire des termes relatifs à la gestion des ressources humaines et aux avantages sociaux
Table des matières

Compensation Administration

Compensation administration is an important aspect of human resource management, as it helps to attract, retain, and motivate employees, and contributes to the overall financial health of the organization.

What is compensation administration in sales?

Compensation administration in sales refers to the process of designing and managing a compensation plan for salespeople in a company. This may include a base salary, commission, bonuses, and other incentives.

The goal of compensation administration in sales is to align the interests of salespeople with the goals of the company and to motivate them to perform at their best. A well-designed compensation plan can help to attract and retain top sales talent, and it can also serve as a tool for motivating and rewarding high-performing salespeople.

What is the concept behind compensation administration?

Compensation administration is the process of designing, implementing, and managing a company's compensation system. This includes determining the appropriate level of pay for each job within the organization, as well as the specific pay elements (such as base salary, bonuses, and benefits) that make up an employee's total compensation package.

The goal of compensation administration is to attract and retain top talent, motivate and reward employees for their contributions to the company, and align compensation with the organization's goals and values. To achieve these goals, compensation administrators consider a variety of factors, including market trends, internal equity, and the organization's financial resources.

What are compensation administration guidelines?

Compensation administration guidelines provide a framework for fair and consistent pay practices. Key components include:

  • Job classification and salary structure: Defines job roles and salary ranges.
  • Performance evaluations: Links performance with pay increases.
  • Salary changes: Outlines how promotions or demotions affect pay.
  • Bonuses and incentives: Details performance-based rewards.
  • Benefits: Covers offerings like healthcare and retirement plans.
  • Dispute resolution: Explains procedures for resolving pay-related issues.

What are the steps in the process of compensation administration?

The process of compensation administration includes:

  • Define compensation strategy: Decide on base pay, bonuses, and benefits.
  • Conduct job analysis: Identify job duties and requirements.
  • Evaluate market value: Benchmark pay against industry standards.
  • Set pay grades and ranges: Establish compensation tiers.
  • Develop pay structure: Align roles with appropriate pay.
  • Implement the plan: Communicate and apply the structure.
  • Review regularly: Adjust for market changes and business goals.

What is the compensation administration process?

The compensation administration process involves:

  • Strategy development: Align pay with financial and market conditions.
  • Setting pay structures: Create fair pay scales and job grades.
  • Performance evaluation: Assess contributions for raises or promotions.
  • Determining pay changes: Adjust pay based on merit or tenure.
  • Communication: Clearly share pay decisions with employees.
  • Ongoing administration: Ensure timely and accurate compensation.

Why is compensation administration important?

Compensation administration plays a crucial role in attracting, retaining, and motivating employees. A well-structured compensation system helps maintain internal equity, boosts morale, and supports business goals by aligning employee efforts with organizational performance. It also helps reduce turnover and ensures competitiveness in the job market.

Enquêtes sur le pouls des employés :

Il s'agit d'enquêtes courtes qui peuvent être envoyées fréquemment pour vérifier rapidement ce que vos employés pensent d'un sujet. L'enquête comprend moins de questions (pas plus de 10) afin d'obtenir rapidement des informations. Elles peuvent être administrées à intervalles réguliers (mensuels/hebdomadaires/trimestriels).

Rencontres individuelles :

Organiser périodiquement des réunions d'une heure pour discuter de manière informelle avec chaque membre de l'équipe est un excellent moyen de se faire une idée précise de ce qui se passe avec eux. Comme il s'agit d'une conversation sûre et privée, elle vous permet d'obtenir de meilleurs détails sur un problème.

eNPS :

L'eNPS (employee Net Promoter score) est l'un des moyens les plus simples et les plus efficaces d'évaluer l'opinion de vos employés sur votre entreprise. Il comprend une question intrigante qui permet d'évaluer la loyauté. Voici un exemple de questions posées dans le cadre de l'eNPS Quelle est la probabilité que vous recommandiez notre entreprise à d'autres personnes ? Les employés répondent à l'enquête eNPS sur une échelle de 1 à 10, où 10 signifie qu'ils sont "très susceptibles" de recommander l'entreprise et 1 signifie qu'ils sont "très peu susceptibles" de la recommander.

Sur la base des réponses, les salariés peuvent être classés dans trois catégories différentes :

  • Promoteurs
    Employés qui ont répondu positivement ou qui sont d'accord.
  • Détracteurs
    Employés qui ont réagi négativement ou qui ont exprimé leur désaccord.
  • Passives
    Les employés qui sont restés neutres dans leurs réponses.

When is compensation administration implemented?

Organizations typically implement compensation administration when they are scaling operations, undergoing organizational changes, or revising HR policies. It is also reviewed periodically—annually or biannually—to adjust for market trends, inflation, performance metrics, and evolving company needs.

How does compensation administration work?

The process begins with job evaluation and market benchmarking to determine appropriate salary ranges. Next, the organization defines compensation structures, including base pay, variable pay, and benefits. It involves continuous monitoring, employee feedback, and data-driven updates to ensure the system remains equitable, competitive, and legally compliant.

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