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Glossaire
Glossaire des termes relatifs à la gestion des ressources humaines et aux avantages sociaux
Table des matières

Compensation Survey

A compensation survey is a structured process used to collect and compare salary data across roles, industries, or regions. For sales teams, it helps benchmark pay structures like base salary, commissions, and bonuses against industry standards to stay competitive in attracting and retaining top performers.

What is a compensation survey?

A compensation survey is a systematic process of collecting and analyzing data on compensation and benefits offered by organizations within a specific industry, region, or market.  

These surveys gather information on various aspects of compensation, including salary levels, bonuses, incentives, benefits packages, and other forms of remuneration. The data collected is then used to establish benchmarks and make informed decisions about compensation practices within an organization.

What is the purpose of compensation surveys?

The purpose of compensation surveys is to benchmark an organization's compensation packages against industry standards, ensuring competitiveness.  

They help businesses attract and retain talent, maintain fair pay structures, and make informed decisions during salary planning, promotions, and recruitment.

What are common challenges of conducting and using compensation surveys?

Common challenges of conducting and using compensation surveys:

  • Data accuracy and reliability: Ensuring the accuracy and reliability of the data collected can be challenging. Organizations may report compensation information differently, leading to inconsistencies and inaccuracies. Additionally, small sample sizes or biased data can compromise the reliability of survey results.
  • Data comparability: Making sure that the data collected is comparable across organizations is crucial for drawing meaningful conclusions. However, differences in job roles, organizational structures, geographic locations, and industry sectors can complicate data comparability.
  • Survey design and administration: Designing an effective survey instrument and administering it in a way that encourages participation and honest responses is essential. Poorly designed surveys or low response rates can compromise the quality and reliability of the data collected.
  • Privacy and confidentiality: Organizations may be hesitant to share sensitive compensation information due to concerns about privacy and confidentiality.

Why is a compensation survey important for sales teams?

In a high-stakes, performance-driven function like sales, compensation is a key motivator. Compensation surveys ensure your pay packages are aligned with market expectations.  

This prevents overpaying or underpaying sales reps, directly impacting motivation, performance, and turnover.

When should you use a compensation survey?

Sales leaders typically use compensation surveys during annual compensation reviews, budget planning, or when entering new markets.  

They're also useful when hiring for new sales roles or re-evaluating existing incentive plans to ensure competitiveness and fairness.

How is a compensation survey conducted?

Companies can run compensation surveys internally or partner with third-party providers. The process involves gathering compensation data from similar organizations, analyzing trends in base pay, incentives, and total rewards, and comparing them with your current compensation strategy.

Enquêtes sur le pouls des employés :

Il s'agit d'enquêtes courtes qui peuvent être envoyées fréquemment pour vérifier rapidement ce que vos employés pensent d'un sujet. L'enquête comprend moins de questions (pas plus de 10) afin d'obtenir rapidement des informations. Elles peuvent être administrées à intervalles réguliers (mensuels/hebdomadaires/trimestriels).

Rencontres individuelles :

Organiser périodiquement des réunions d'une heure pour discuter de manière informelle avec chaque membre de l'équipe est un excellent moyen de se faire une idée précise de ce qui se passe avec eux. Comme il s'agit d'une conversation sûre et privée, elle vous permet d'obtenir de meilleurs détails sur un problème.

eNPS :

L'eNPS (employee Net Promoter score) est l'un des moyens les plus simples et les plus efficaces d'évaluer l'opinion de vos employés sur votre entreprise. Il comprend une question intrigante qui permet d'évaluer la loyauté. Voici un exemple de questions posées dans le cadre de l'eNPS Quelle est la probabilité que vous recommandiez notre entreprise à d'autres personnes ? Les employés répondent à l'enquête eNPS sur une échelle de 1 à 10, où 10 signifie qu'ils sont "très susceptibles" de recommander l'entreprise et 1 signifie qu'ils sont "très peu susceptibles" de la recommander.

Sur la base des réponses, les salariés peuvent être classés dans trois catégories différentes :

  • Promoteurs
    Employés qui ont répondu positivement ou qui sont d'accord.
  • Détracteurs
    Employés qui ont réagi négativement ou qui ont exprimé leur désaccord.
  • Passives
    Les employés qui sont restés neutres dans leurs réponses.

How to conduct a compensation survey?

To conduct a compensation survey, you need to:

  • Define the roles and markets you want to analyze,  
  • Gather relevant data from reliable sources (such as industry reports or third-party providers), and  
  • Compare the compensation packages of similar roles across various organizations.  
  • Ensure that the data is current and covers key compensation elements like base salary, incentives, and benefits.

How to do a compensation survey?

To do a compensation survey,  

  • First, identify the positions and industries to include in the survey.  
  • Next, collect compensation data through industry sources, online databases, or surveys.  
  • Analyze the results, comparing your company's pay practices with the market data to identify discrepancies or areas of improvement.  
  • Finally, use the insights to adjust compensation strategies accordingly.
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