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Glossaire
Glossaire des termes relatifs à la gestion des ressources humaines et aux avantages sociaux
Table des matières

Employee Engagement Program

Employee engagement programs are structured initiatives designed to make employees feel more connected, motivated, and valued at work. These programs go beyond day-to-day operations and aim to strengthen emotional commitment, increase job satisfaction, and improve performance.

What are employee engagement programs?

Employee engagement programs are company-led initiatives that aim to improve how emotionally invested and involved employees are in their work and workplace.

These programs can include a variety of activities such as team-building events, wellness plans, learning sessions, recognition programs, or even innovation challenges. The goal is to build trust, enhance communication, and make employees feel they matter beyond their job descriptions.

These programs vary based on company culture, size, and industry, but all aim to improve morale, productivity, and retention. A well-structured engagement program gives employees a sense of purpose and makes work more fulfilling.

Why are employee engagement programs important?

Engagement programs are key to building strong, loyal, and high-performing teams.

They address emotional, professional, and social needs of employees and lead to lasting company success.

  • Boost employee satisfaction and motivation
  • Reduce absenteeism and turnover rates
  • Improve collaboration and workplace relationships
  • Drive productivity and work quality
  • Strengthen company culture and brand reputation

Who should participate in employee engagement programs?

Everyone in the organization—regardless of department or seniority—should be encouraged to take part.

Participation creates a shared sense of purpose and belonging.

  • All full-time and part-time employees
  • Managers and team leaders
  • New hires as part of onboarding
  • HR departments as facilitators
  • Leadership teams to set the tone

When should you launch employee engagement programs?

There’s no perfect time, but launching during key company milestones or transitions can maximize impact.

Engagement should also be ongoing and regularly evaluated.

  • During onboarding for new employees
  • Following a company reorganization or change
  • After receiving poor engagement survey results
  • At the beginning of each quarter or fiscal year
  • As part of long-term culture-building efforts

Where should employee engagement programs be implemented?

Engagement programs should happen both physically and digitally. They must reach employees across all work settings and job roles.

  • On-site (team events, celebrations, wellness rooms)
  • Remote or hybrid (virtual meetups, e-learning, Slack games)
  • Company intranet portals for recognitions and updates
  • Town halls or leadership Q&A sessions
  • CSR initiatives in local communities

What are the types of employee engagement programs?

There’s no one-size-fits-all format. Programs can be informal or structured, digital or in-person, short-term or recurring.

  • Recognition and rewards programs
  • Employee wellness and mental health initiatives
  • Professional growth and learning sessions
  • Peer-to-peer appreciation platforms
  • Innovation or feedback challenges
  • Team-building games and retreats
  • Corporate social responsibility (CSR) projects

Enquêtes sur le pouls des employés :

Il s'agit d'enquêtes courtes qui peuvent être envoyées fréquemment pour vérifier rapidement ce que vos employés pensent d'un sujet. L'enquête comprend moins de questions (pas plus de 10) afin d'obtenir rapidement des informations. Elles peuvent être administrées à intervalles réguliers (mensuels/hebdomadaires/trimestriels).

Rencontres individuelles :

Organiser périodiquement des réunions d'une heure pour discuter de manière informelle avec chaque membre de l'équipe est un excellent moyen de se faire une idée précise de ce qui se passe avec eux. Comme il s'agit d'une conversation sûre et privée, elle vous permet d'obtenir de meilleurs détails sur un problème.

eNPS :

L'eNPS (employee Net Promoter score) est l'un des moyens les plus simples et les plus efficaces d'évaluer l'opinion de vos employés sur votre entreprise. Il comprend une question intrigante qui permet d'évaluer la loyauté. Voici un exemple de questions posées dans le cadre de l'eNPS Quelle est la probabilité que vous recommandiez notre entreprise à d'autres personnes ? Les employés répondent à l'enquête eNPS sur une échelle de 1 à 10, où 10 signifie qu'ils sont "très susceptibles" de recommander l'entreprise et 1 signifie qu'ils sont "très peu susceptibles" de la recommander.

Sur la base des réponses, les salariés peuvent être classés dans trois catégories différentes :

  • Promoteurs
    Employés qui ont répondu positivement ou qui sont d'accord.
  • Détracteurs
    Employés qui ont réagi négativement ou qui ont exprimé leur désaccord.
  • Passives
    Les employés qui sont restés neutres dans leurs réponses.

What are some examples of employee engagement programs?

Real-world examples can inspire better ideas. Here’s what successful companies often implement.

  • Quarterly “All Hands” meetings with Q&A
  • Peer recognition via digital shoutouts or badges
  • Learning Fridays for workshops and courses
  • Monthly wellness challenges and incentives
  • Hackathons or innovation days for team collaboration
  • Celebrating employee milestones publicly

What are the benefits of employee engagement programs?

Well-designed engagement programs do more than entertain—they create measurable impact on how employees perform and how they feel at work.

  • Increase employee loyalty and sense of belonging
  • Drive better customer service and innovation
  • Lower HR costs from reduced turnover
  • Encourage peer recognition and appreciation
  • Build a feedback-driven, transparent culture

How do you create successful employee engagement programs?

Building effective programs requires clarity, creativity, and consistency.

Programs should be tailored to employee needs and aligned with business goals.

  • Start by collecting employee feedback through surveys or focus groups
  • Set clear goals: morale boosting, retention, culture-building, etc.
  • Design a mix of short-term activities and long-term initiatives
  • Involve cross-functional teams to plan and run the program
  • Communicate regularly and keep engagement visible
  • Measure success through participation, retention, and survey results
  • Adjust and evolve based on feedback and outcomes

How can companies sustain employee engagement programs?

Launching is easy—keeping engagement alive requires effort, ownership, and adaptability.

  • Appoint program champions from different departments
  • Schedule monthly check-ins to review progress
  • Rotate themes or event formats to avoid monotony
  • Offer incentives or rewards for participation
  • Share impact stories and testimonials internally
  • Continuously gather feedback and evolve the program
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