Enquête sur la fidélisation des employés
An employee retention survey is a structured tool used by HR teams to understand why employees stay, what could drive them to leave, and how to improve long-term retention. These surveys help identify satisfaction levels, workplace concerns, and areas for strategic HR action.
With the right employee retention survey questions, organizations can gather insights that directly inform retention programs and engagement efforts.
Qu'est-ce qu'une enquête sur la fidélisation des salariés ?
An employee retention survey is a questionnaire designed to assess the factors that influence employee decisions to stay with or leave a company. It typically focuses on engagement, satisfaction, leadership, compensation, and work environment.
- Used to uncover key drivers of employee turnover
- Helps HR take proactive steps to improve workplace culture
- Typically distributed annually or during major organizational changes
- Enables data-driven decisions to support retention strategies
Why are employee retention surveys important?
Retention surveys provide measurable insights that go beyond guesswork. They help organizations identify early warning signs of disengagement or dissatisfaction.
- Reduce turnover costs through early intervention
- Improve employee morale by acting on feedback
- Align company practices with employee expectations
- Support long-term workforce planning
When should you conduct an employee retention survey?
Timing depends on your organization’s needs, but consistency is key. Surveys are most effective when used regularly and strategically.
- Annually, alongside performance review cycles
- After major internal changes like leadership shifts or restructuring
- During onboarding (early-stage retention indicators)
- During offboarding to analyze turnover reasons
Who should participate in an employee retention survey?
The entire workforce, or relevant departments, should take part to get a comprehensive picture. Different groups may provide different insights.
- Full-time employees across all levels
- New hires for early impression insights
- Exit survey respondents for comparison
- Remote and hybrid staff to highlight environment-specific concerns
Where can you find a good employee retention survey template?
You can find sample employee retention survey templates from trusted HR platforms, consultants, or internal HR libraries. These templates offer ready-to-use questions aligned with proven strategies.
- HR software like Culture Amp, Qualtrics, or SurveyMonkey
- Internal HR toolkits or policy manuals
- Industry-specific HR blogs and resources
- SHRM or similar professional HR associations
What are common employee retention survey questions?
The questions should explore job satisfaction, leadership, communication, development opportunities, and sense of belonging. They can be both multiple-choice and open-ended.
Here are some sample employee retention survey questions:
- “Do you feel valued and recognized at work?”
- “Do you see a future for yourself at this company?”
- “Are your contributions acknowledged by your manager?”
- “How would you rate your current job satisfaction?”
- “What could we improve to make your experience better?”
- “Do you feel supported in your career development?”
- “Would you recommend this organization as a great place to work?”
Enquêtes sur le pouls des employés :
Il s'agit d'enquêtes courtes qui peuvent être envoyées fréquemment pour vérifier rapidement ce que vos employés pensent d'un sujet. L'enquête comprend moins de questions (pas plus de 10) afin d'obtenir rapidement des informations. Elles peuvent être administrées à intervalles réguliers (mensuels/hebdomadaires/trimestriels).
Rencontres individuelles :
Organiser périodiquement des réunions d'une heure pour discuter de manière informelle avec chaque membre de l'équipe est un excellent moyen de se faire une idée précise de ce qui se passe avec eux. Comme il s'agit d'une conversation sûre et privée, elle vous permet d'obtenir de meilleurs détails sur un problème.
eNPS :
L'eNPS (employee Net Promoter score) est l'un des moyens les plus simples et les plus efficaces d'évaluer l'opinion de vos employés sur votre entreprise. Il comprend une question intrigante qui permet d'évaluer la loyauté. Voici un exemple de questions posées dans le cadre de l'eNPS Quelle est la probabilité que vous recommandiez notre entreprise à d'autres personnes ? Les employés répondent à l'enquête eNPS sur une échelle de 1 à 10, où 10 signifie qu'ils sont "très susceptibles" de recommander l'entreprise et 1 signifie qu'ils sont "très peu susceptibles" de la recommander.
Sur la base des réponses, les salariés peuvent être classés dans trois catégories différentes :
- Promoteurs
Employés qui ont répondu positivement ou qui sont d'accord. - Détracteurs
Employés qui ont réagi négativement ou qui ont exprimé leur désaccord. - Passives
Les employés qui sont restés neutres dans leurs réponses.
What makes a strong employee retention survey questionnaire?
A strong survey uses clear, unbiased questions and allows employees to share both ratings and comments. It should balance depth and length to avoid fatigue.
- Keep the tone neutral and non-leading
- Mix quantitative (scale-based) and qualitative (open-ended) questions
- Group questions by theme—culture, compensation, leadership, growth
- Allow anonymity to encourage honesty
- Test and refine the survey before full rollout
How to analyze employee retention survey results?
Once you collect responses, focus on interpreting the results to identify retention risks and areas for improvement. Break down the data by teams, demographics, and engagement trends.
- Use HR analytics tools for trend visualization
- Pay attention to recurring low-rated questions
- Compare results against previous surveys for progress
- Share key takeaways with leadership for transparency
- Build a follow-up action plan and communicate it clearly
.png)
.png)
.png)
