Glossaire

Glossaire des termes relatifs à la gestion des ressources humaines et aux avantages sociaux

Table des matières

Outil d'intranet social

A social intranet tool is an internal platform that integrates traditional intranet capabilities with social networking features.

It allows employees to share information, collaborate on projects, communicate in real-time, and build a sense of community within the organization.

These tools typically include features like news feeds, forums, blogs, social profiles, and collaborative workspaces.

What is a social intranet tool?

A social intranet tool is a modern digital workplace hub that merges internal communications with social media-like interactions.

It helps employees stay informed, connected, and engaged across the organization.

Key highlights:

Centralizes communication, updates, and company information.
Facilitates real-time conversations, collaboration, and peer connections.
Enables transparent information sharing and alignment.
Supports interactive formats like posts, polls, quizzes, and videos.
Integrates with recognition, surveys, wellness, and feedback modules.

What are examples of the best social intranet tools for employees?

Here are some of the best social intranet tools for employees:

‍Empuls: Empuls is an employee engagement platform, which enables companies to connect with their employees, align them with their values, and ensure positive behaviors to create an engaged workplace.‍
Staffbase: Focuses on enhancing employee communication and engagement with a user-friendly interface and robust features.‍
ThoughtFarmer: Offers a comprehensive social intranet solution with customizable options to fit different organizational needs.‍
Guru: Known for its knowledge management capabilities, Guru integrates well with existing tools and enhances information sharing.‍
Slack: While primarily a communication tool, Slack’s integrations and channels make it a powerful intranet alternative for small businesses.

When should companies implement a social intranet tool?

The right time to deploy a social intranet tool is when you observe:

Growing remote, hybrid, or geographically dispersed teams.
Fragmented or inconsistent internal communication.
Reduced visibility into employee engagement or wellbeing.
The need for better peer recognition and feedback loops.
Organizational growth, mergers, or cultural shifts.
Desire to consolidate multiple engagement tools into one unified platform.

Why is social intranet software important?

Social intranet software is crucial in the following ways:‍

‍Centralized communication: Social intranet software provides a single platform for all internal communications, reducing the fragmentation caused by using multiple tools and ensuring transparent communication across the organization, keeping everyone informed and aligned.‍
Enhanced collaboration: Social intranet software facilitates seamless collaboration among teams, enhancing synergy and productivity. It encourages interaction between different departments, fostering innovation and problem-solving.‍
Employee engagement: Social intranet software engages employees with interactive features such as social feeds, forums, and recognition programs, promoting a sense of community. It provides platforms for employees to share feedback, ensuring their voices are heard and valued.‍
Knowledge management: Social intranet software acts as a central repository for all company knowledge, making it easy to store, access, and share information. It supports continuous learning and development through shared resources and collaborative tools.‍
Efficiency and productivity: Social intranet software streamlines processes and automates routine tasks, improving overall efficiency and productivity. It reduces the time spent on administrative tasks, allowing employees to focus on core activities.

Which features make Empuls stand out as a social intranet tool?

Empuls offers a holistic, AI-powered experience that elevates employee engagement:

Combines recognition, rewards, surveys, wellness, and communication in one platform.
Uses AI nudges to close recognition gaps and boost participation.
Supports digital wishboards and social celebrations for all milestones.
Enables content moderation to maintain a respectful workplace.
Offers enterprise-grade data security, compliance, and multi-region deployment.
Provides global scalability with support for multiple currencies and languages.
Integrates effortlessly with HRMS, LMS, ATS, PMS, and health apps.
Delivers rich analytics, predictive insights, and actionable HR dashboards.

How to choose the best intranet solutions?

The ways to choose the best social intranet software are as follows:

‍Identify your needs: Determine the specific functionalities your organization needs, such as communication tools, document management, and social features, and consider the number of users and their technical proficiency to choose a user-friendly platform that meets their needs. ‍
Evaluate user experience: Select software with an intuitive and easy-to-navigate interface to ensure widespread adoption and minimize training requirements. Ensure the platform is accessible on mobile devices, allowing employees to stay connected and productive on the go. ‍
Integration capabilities: Verify that the intranet software integrates seamlessly with your existing tools and systems, such as email, CRM, and project management software. Look for platforms that offer APIs and plugins for easy integration and customization. ‍
Customization options: Choose software that allows customization to align with your company’s branding and culture. Ensure the platform can be tailored to fit your specific needs and workflows. ‍
Security and compliance: Prioritize platforms with robust security features, including encryption, access controls, and regular security updates. Ensure the software complies with industry regulations and standards, protecting sensitive company data. ‍
Scalability: Select a solution that can scale with your business, accommodating an increasing number of users and additional features as needed. Look for platforms offering flexible pricing and plans that can be adjusted as your organization grows. ‍
Support and training: Choose software with reliable customer support, including live chat, email, and phone support. Ensure the availability of training materials, such as tutorials, webinars, and user guides, to facilitate smooth implementation and ongoing use.

Enquêtes sur le pouls des employés :

Il s'agit d'enquêtes courtes qui peuvent être envoyées fréquemment pour vérifier rapidement ce que vos employés pensent d'un sujet. L'enquête comprend moins de questions (pas plus de 10) afin d'obtenir rapidement des informations. Elles peuvent être administrées à intervalles réguliers (mensuels/hebdomadaires/trimestriels).

Rencontres individuelles :

Organiser périodiquement des réunions d'une heure pour discuter de manière informelle avec chaque membre de l'équipe est un excellent moyen de se faire une idée précise de ce qui se passe avec eux. Comme il s'agit d'une conversation sûre et privée, elle vous permet d'obtenir de meilleurs détails sur un problème.

eNPS :

L'eNPS (employee Net Promoter score) est l'un des moyens les plus simples et les plus efficaces d'évaluer l'opinion de vos employés sur votre entreprise. Il comprend une question intrigante qui permet d'évaluer la loyauté. Voici un exemple de questions posées dans le cadre de l'eNPS Quelle est la probabilité que vous recommandiez notre entreprise à d'autres personnes ? Les employés répondent à l'enquête eNPS sur une échelle de 1 à 10, où 10 signifie qu'ils sont "très susceptibles" de recommander l'entreprise et 1 signifie qu'ils sont "très peu susceptibles" de la recommander.

Sur la base des réponses, les salariés peuvent être classés dans trois catégories différentes :

Promoteurs
Employés qui ont répondu positivement ou qui sont d'accord.
Détracteurs
Employés qui ont réagi négativement ou qui ont exprimé leur désaccord.
Passives
Les employés qui sont restés neutres dans leurs réponses.