Termini del glossario

Glossario dei termini della gestione delle risorse umane e dei benefici per i dipendenti

Indice dei contenuti

Intranet App

An intranet app is a secure internal tool that helps organizations manage communication, collaboration, and knowledge sharing among employees. It acts as a centralized platform for accessing company news, documents, tools, and updates—anytime, anywhere. Intranet apps improve productivity, streamline workflows, and foster a more connected and informed workplace.

What is an intranet app?

An intranet app is a digital platform or software application used within organizations to facilitate internal communication, document sharing, collaboration, and employee engagement. It acts as a centralized hub where employees can access company news, tools, policies, and shared resources—securely and efficiently.

Ascoltate, riconoscete, premiate e fidelizzate i vostri dipendenti con il nostro software per il coinvolgimento dei dipendenti.

Why is an intranet app important?

An intranet app improves transparency, boosts productivity, and fosters a connected workplace culture. It helps reduce dependency on emails and disconnected tools by consolidating information in one place.

Streamlines communication across teams and departments
Encourages knowledge sharing and collaboration
Enhances employee experience and engagement
Reduces time spent searching for information

When should you use an intranet app?

An intranet app becomes essential as organizations grow, go remote, or require better internal coordination.

During onboarding and training
While managing distributed or hybrid teams
For hosting internal documents, updates, and calendars
To run surveys, recognition programs, or team forums

Where is an intranet app used?

Intranet apps are widely used across all industries and company sizes. They support both office-based and remote employees by offering anytime, anywhere access.

In tech, healthcare, finance, education, and manufacturing sectors
Within HR, IT, sales, and leadership departments
On mobile, desktop, or tablet devices

Who uses an intranet app?

All employees—from new hires to senior leaders—use intranet apps to stay informed, collaborate, and complete work-related tasks.

HR teams for policies, onboarding, and announcements
Managers for project coordination and communication
Employees for access tools, forms, and updates
IT teams for support, documentation, and ticketing

What security measures should be considered when choosing an intranet app?

When selecting an intranet app, organizations must prioritize data protection and secure access for employees. The following security measures are essential:

Data encryption: Safeguards information in transit from unauthorized access.
Single sign-on (SSO): Simplifies secure access through a single login.
Access control: Limits data access based on user roles and responsibilities.
Regular security audits: Helps identify and fix vulnerabilities proactively.
Compliance certification: Ensures adherence to standards like GDPR or HIPAA.
Multi-factor authentication (MFA): Adds an extra layer of user verification.
Firewall and antivirus protection: Defends against malware and cyber threats.
Monitoring and reporting: Tracks suspicious activity and user behavior.
Regular updates and patching: Protects against new security threats.
User training: Educates employees on best practices to avoid security breaches.

Sondaggi sul polso dei dipendenti:

Si tratta di brevi sondaggi che possono essere inviati frequentemente per verificare rapidamente cosa pensano i vostri dipendenti di un argomento. Il sondaggio comprende un numero ridotto di domande (non più di 10) per ottenere rapidamente le informazioni. Possono essere somministrati a intervalli regolari (mensili/settimanali/trimestrali).

Incontri individuali:

Organizzare riunioni periodiche di un'ora per una chiacchierata informale con ogni membro del team è un modo eccellente per farsi un'idea reale di ciò che sta accadendo. Poiché si tratta di una conversazione sicura e privata, aiuta a ottenere maggiori dettagli su un problema.

eNPS:

L'eNPS (employee Net Promoter score) è uno dei metodi più semplici ma efficaci per valutare l'opinione dei dipendenti sulla vostra azienda. Include una domanda intrigante che misura la fedeltà. Un esempio di domande eNPS è il seguente: Quanto è probabile che raccomandi la nostra azienda ad altri? I dipendenti rispondono al sondaggio eNPS su una scala da 1 a 10, dove 10 indica che è "altamente probabile" che raccomandino l'azienda e 1 indica che è "altamente improbabile" che la raccomandino.

In base alle risposte, i dipendenti possono essere classificati in tre diverse categorie:

Promotori
Dipendenti che hanno risposto positivamente o sono d'accordo.
Detrattori
Dipendenti che hanno reagito negativamente o in disaccordo.
Passivi
I dipendenti che sono rimasti neutrali nelle loro risposte.

What metrics should organizations use to evaluate the effectiveness of their intranet app?

To assess an intranet app’s impact, track a mix of user activity, engagement, and productivity metrics:

User behavior: Track unique visitors, page views, and session duration.
User friendliness: Use surveys to evaluate navigation ease and user satisfaction.
Mobile usage: Monitor access via mobile devices to ensure accessibility.
Employee engagement: Measure likes, shares, comments, and discussion participation.
Productivity metrics: Assess task completion rates and project timelines.
Bounce rate and exit pages: Identify content that fails to engage.
Content usage: Track uploads, downloads, and content update frequency.

Impact on other platforms: Evaluate reduced reliance on email or other tools.

What challenges do organizations face when implementing intranet apps?

Implementing an intranet app comes with a range of technical and organizational hurdles. Common challenges include:

User engagement: Encouraging consistent usage across teams.
Navigation and usability: Designing intuitive interfaces for easy access.
System integration: Aligning the intranet with existing enterprise tools.
Customization and personalization: Meeting the unique needs of diverse teams.
Security concerns: Protecting data with strong security protocols.
Content management: Keeping content fresh, relevant, and well-organized.
Support and maintenance: Providing ongoing tech support and updates.
Cultural resistance: Overcoming hesitancy toward new technologies.
Mobile accessibility: Ensuring smooth access for on-the-go employees.
Measuring effectiveness: Defining clear success metrics and tracking performance.

How does an intranet app work?

Intranet apps are built using intranet platforms or corporate intranet software that offer customizable dashboards, secure login, content management, and integration capabilities.

Features include SSO, mobile access, and robust search
Examples: Microsoft SharePoint, Happeo, Empuls, Simpplr
The best intranet apps offer security, personalization, analytics, and third-party integrations
They can be cloud-based or hosted on-premise, depending on business needs

How do intranet apps enhance employee communication?

Intranet apps play a central role in improving internal communication and collaboration. Key benefits include:

Centralized communication hub: Combines news, updates, and resources in one place.
Real-time updates: Delivers announcements and company-wide alerts instantly.
Document management: Ensures quick access to updated, important files.
Collaboration tools: Supports shared workspaces and team discussions.
Social features: Enables likes, comments, and recognition to build community.
Personalized content: Tailors news and updates by role or department.
Mobile accessibility: Allows seamless communication on mobile devices.
Streamlined workflows: Automates notifications and task-related communication.

Feedback mechanisms: Encourages employee input through surveys or suggestion boxes.

Scoprite come Empuls può aiutare la vostra organizzazione

Piattaforma di coinvolgimento e riconoscimento leader del settore

Ciclo Hype per la tecnologia HR, 2023
Ciclo Hype per il lavoro ibrido, 2023
Guida al mercato delle soluzioni Voice of the Employee™ 2023
Approfondimento sull'innovazione: Le tecnologie digitali alla base dei risultati DEI 2023

Il panorama del riconoscimento dei dipendenti di Forrester, 1° trimestre 2023